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Whit Swatch fix?

Viewing 18 posts - 1 through 18 (of 18 total)
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    Posts
  • September 19, 2017 at 3:20 pm #19780

    MAYZEL
    Participant

    I was informed this would be fixed in a update about 3 weeks ago. but nothing yet??

    Can you assist me when this issue will be fixed pls

    The white swatch has no background so you cant see it

    September 19, 2017 at 5:39 pm #19799

    Artem Temos
    Keymaster

    Hi,

    Of course, we have already fixed it. You just need to update the theme to the latest version.

    Kind Regards

    September 19, 2017 at 5:59 pm #19805

    MAYZEL
    Participant

    oh so it doesn’t notify me to update the theme then???

    I was waiting for notification on wordpress

    September 19, 2017 at 6:00 pm #19806

    MAYZEL
    Participant

    How do I update the theme?

    September 19, 2017 at 6:01 pm #19807

    MAYZEL
    Participant

    It says my themes are up to date

    September 19, 2017 at 6:22 pm #19809

    Artem Temos
    Keymaster

    ThemeForest themes are not hosted on wordpress and don’t have automatic updates. To update the theme you need to download the latest version on ThemeForest -> Downloads. Then just reupload new theme via Appearance -> Themes but install this plugin firstly https://wordpress.org/plugins/easy-theme-and-plugin-upgrades/
    Also, we suggest you make a backup of all your files before any update.

    September 19, 2017 at 6:35 pm #19814

    MAYZEL
    Participant

    ok thanks will this plug in remind me in the future? because my previous theme was off theme forest and that always notified me 🙂

    September 20, 2017 at 6:18 am #19832

    Artem Temos
    Keymaster

    Unfortunately, this plugin doesn’t have a notifications feature. You will be notified by email when a new theme version will be released on ThemeForest.

    Regards

    September 20, 2017 at 3:44 pm #19896

    MAYZEL
    Participant

    ok thanks so how come I didn’t receive an email regarding an update

    September 20, 2017 at 4:19 pm #19903

    MAYZEL
    Participant

    when I upload the plug in it says download failed all the time

    September 20, 2017 at 4:23 pm #19904

    MAYZEL
    Participant

    ive updated it AND THE SWATCH ITS STILL THE SAME

    September 20, 2017 at 4:55 pm #19909

    Artem Temos
    Keymaster

    Hi,

    Did you clear the browser cache? Could you please send us a link where we can see this problem on your website now?

    September 20, 2017 at 5:03 pm #19914

    MAYZEL
    Participant

    http://www.mayzel.co.uk I cleared cache

    September 20, 2017 at 5:03 pm #19915

    Artem Temos
    Keymaster

    It looks correctly now

    September 20, 2017 at 5:53 pm #19923

    MAYZEL
    Participant

    aaa it is now it wasn’t before thanks that’s great

    September 20, 2017 at 5:54 pm #19924

    MAYZEL
    Participant

    whats this hot button now showing?

    September 20, 2017 at 6:55 pm #19929

    MAYZEL
    Participant

    I fixed this.

    September 20, 2017 at 8:22 pm #19938

    Artem Temos
    Keymaster

    OK, great.

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