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Woocommerce Smart Offers doesn't work in WoodMart

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • May 27, 2020 at 2:37 pm #198365

    hazesmokeshop
    Participant

    Dear Support,

    I have enabled the WooCommerce Smart Offers plugin and it is not showing up a pop-up and throw up the given below error in /1/ on console. The sample page that I created is located on https://hazesmokeshop.com/offer-page/ URL. Will you please check and comment?

    Thanks.

    /1/
    theme.min.js?ver=4.6.0:37 Uncaught TypeError: a.zoom is not a function
    at b (theme.min.js?ver=4.6.0:37)
    at HTMLElement.<anonymous> (theme.min.js?ver=4.6.0:37)
    at HTMLElement.dispatch (jquery.js?ver=1.12.4-wp:3)
    at HTMLElement.r.handle (jquery.js?ver=1.12.4-wp:3)
    at Object.trigger (jquery.js?ver=1.12.4-wp:3)
    at Object.a.event.trigger (jquery-migrate.min.js?ver=1.4.1:2)
    at HTMLElement.<anonymous> (jquery.js?ver=1.12.4-wp:3)
    at Function.each (jquery.js?ver=1.12.4-wp:2)
    at a.fn.init.each (jquery.js?ver=1.12.4-wp:2)
    at a.fn.init.trigger (jquery.js?ver=1.12.4-wp:3)

    May 27, 2020 at 7:22 pm #198415

    Elise Noromit
    Member

    Hello,

    We have not tested the plugin and it has not been declared as the supported one. Please contact the plugin support let them check and suggest.

    Best Regards

    May 27, 2020 at 7:29 pm #198419

    hazesmokeshop
    Participant

    Hi Elise,

    Thanks for your support. I have already asked the plugin support to check on their side. They are checking and they recommended to check with WoodMart support as well in parallel if something can be done.

    Thanks.

    May 28, 2020 at 8:35 am #198547

    Artem Temos
    Keymaster

    We see that this plugin add WooCommerce product gallery on that page but don’t enqueue required JS files and cause an error in our theme’s scripts. It seems that it is not an official plugin from WooCommerce team. Sorry, but we don’t have a fix for this. They have to include zoom JS library to prevent that error.

    May 28, 2020 at 4:34 pm #198721

    hazesmokeshop
    Participant

    Hi Artem,

    Thanks for your response. I have conveyed the message to the plugin developers. Let’s see what they can do.

    Thanks.

    June 10, 2020 at 4:23 am #202206

    hazesmokeshop
    Participant

    Hi Artem,

    Please close this thread. It seemed like the there was a conflict with some other plugin that I was running. The error message is still seen on the offer, but I have a work around to make it work.

    thanks.

    June 10, 2020 at 6:05 am #202223

    Artem Temos
    Keymaster

    Great, we are glad that you sorted it out.

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