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Can't activate theme license

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • May 31, 2020 at 12:08 pm #199424

    lorvinusa
    Participant

    Hi,

    I am trying to activate theme but getting below error:
    API request call error. Contact your server providers and ask to update OpenSSL system library to the 1.0+ version.
    I need to update theme and enable auto update. Please help me with this request.

    May 31, 2020 at 12:14 pm #199429

    Artem Temos
    Keymaster

    Hello,

    There is an error with while sending the request to our server saying that the SSL certificate is expired https://gyazo.com/25b9e395ac289aa7880929f7c3f20efb
    Please, ask your hosting to check the issue from their side.

    Regards

    May 31, 2020 at 12:24 pm #199430

    lorvinusa
    Participant

    Hi,

    My website does not use ssl certificate and I called hosting and they confirmed site does not have ssl certificate.
    Thanks for your quick reply.

    Thanks,
    Vijay

    May 31, 2020 at 2:01 pm #199436

    Artem Temos
    Keymaster

    Try to add the following PHP code snippet to the child theme functions.php file to fix this

    add_filter( 'https_ssl_verify', '__return_false' );

    May 31, 2020 at 2:34 pm #199450

    Artem Temos
    Keymaster

    It seems that the issue was caused by our side. Could you please try to activate the theme now without the code we sent you?

    May 31, 2020 at 2:34 pm #199451

    lorvinusa
    Participant

    I added line to /public_html/wp-content/themes/woodmart/functions.php
    but still I am getting same error.

    May 31, 2020 at 2:38 pm #199458

    lorvinusa
    Participant

    Thank you I am able to activate now.

    June 1, 2020 at 6:01 am #199541

    Artem Temos
    Keymaster

    OK, fine. Feel free to contact us if you will have any questions.

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Viewing 8 posts - 1 through 8 (of 8 total)

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