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Tracking Order

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  • #199883

    galinacreativecube
    Participant

    Hello there, the tracking order form doesn’t work. I get the message saying ‘Sorry, the order could not be found. Please contact us if you are having difficulty finding your order details.’
    Although the order exists.

    #199928

    Hello,

    Make sure you have orders in your shop: Woocommerce orders, make a couple of the testing orders, and test again. If you see the sam, make the full backup of your site and test on the free theme Storefront to detect if our theme causes the problem.

    Best Regards

Viewing 2 posts - 1 through 2 (of 2 total)