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Instagram ERROR

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  • June 4, 2020 at 2:25 pm #200740

    rasgocreativo
    Participant

    Good day.

    I would like to consult you again for the component or plugin that you use for instagram since an error appears.

    I have followed all the steps that you take to connect the instagram and still the ERROR persists.

    How can I get the posts displayed in my store?

    Thanks for the reply.

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    June 4, 2020 at 9:26 pm #200811

    Elise Noromit
    Member

    Hello,

    Please provide all the screens of your settings (follow the instructions to know which ones to make) in the private are as well as the site admin access.

    Best Regards

    June 5, 2020 at 5:03 pm #201101

    rasgocreativo
    Participant

    Good day.

    In a private message I send the access data so please help me validate what happens.

    Regards

    June 6, 2020 at 6:27 am #201225

    Elise Noromit
    Member

    Hello,

    Please follow this instruction: https://xtemos.com/docs/basel/faq-guides-2/setup-instagram-api/

    Make the screen of each step and insert into the private area. I will check and suggest what was wrong.

    Best Regards

    June 6, 2020 at 3:31 pm #201386

    rasgocreativo
    Participant

    I see that you do not read the messages.
    Those steps have already been carried out without obtaining any positive results.
    The error continues and the instagram is still not seen correctly.

    I appreciate a timely help and please read the messages

    June 6, 2020 at 8:27 pm #201413

    Elise Noromit
    Member

    Hello,

    I have read your message thoroughly. This error “Instagram has returned invalid data.” occurs when Instagram is configured to be connected with Scape (depreciated) mode.

    As per our instructions, Scrape (Deprecated) – simply scrapes the page on the web and parses all the images. This method is outdated and may be blocked by Instagram. This mode does not work anymore.

    Now I have set API https://prnt.sc/sv2brt and the problem has been solved, please check https://prnt.sc/sv2bdw

    Best Regards

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