Product Page Design

This topic has 14 replies, 2 voices, and was last updated 4 years, 5 months ago by Elise Noromit.

Viewing 15 posts - 1 through 15 (of 15 total)

Author

Posts
June 4, 2020 at 10:16 pm #200829

mauricio81
Participant

Hello,

I’m having problem with the product page layout. I’m not being allowed to choose compact on page design. I need to leave all the options inherit and only change to compact where it says page design but once I update changes it says inherit.

Attachments:
You must be logged in to view attached files.

June 5, 2020 at 6:53 am #200902

Elise Noromit
Member

Hello,

Please deactivate all the plugins not related to the theme provide the site admin access to the private area I will check.

Best Regards

June 9, 2020 at 1:23 pm #202104

mauricio81
Participant

Hi Elise,

I need my product pages to look like this.

https://preview.themeforest.net/item/basel-responsive-ecommerce-theme/full_screen_preview/14906749?_ga=2.121590344.1770009839.1591708870-926870942.1591673392

Thanks 🙂

June 9, 2020 at 9:19 pm #202175

Elise Noromit
Member

Hello,

You have provided the link to the demo.

You can configure the product page in the Theme Settings > Product page.

You can view this or that option in our demo https://prnt.sc/swtstt

Best Regards

June 9, 2020 at 11:13 pm #202197

mauricio81
Participant

Hi Elise,

I thought you said you were gonna check that on my website. I sent the admin info on the private content section as per your request. I’ve tried to fix it myself but I can’t seem to display my products with the default thumbnails and picture layout. Thanks

June 10, 2020 at 7:06 am #202247

Elise Noromit
Member

Hello,

I cannot catch your purpose, you say you want your product to look like… and you provide the link to the demo. The product page may have different layouts. You can configure your product page in the Theme Settings > Product page. If you cannot find the option, I will help to find.

Best Regards

June 13, 2020 at 1:33 pm #203172

mauricio81
Participant

Hi Elise,

I still can’t show my product thumbnails on the product page. I’ve tried all styles: Default, compact, alternative, image scroll and only the main picture appears on the screen.

June 13, 2020 at 2:49 pm #203180

Elise Noromit
Member

Hello,

Please deactivate CMB2 and Redux Framework plugins they are no more needed https://xtemos.com/docs/basel/faq-guides-2/4-x-5-0-migration-guide/

Then deactivate Product Image Zoom for WooCommerce and check the issue.

Best Regards

June 13, 2020 at 4:34 pm #203193

mauricio81
Participant

Hi Elise,

I already did that and nothing. No thumbnails.

Best,

-Mauricio.

June 13, 2020 at 4:38 pm #203194

mauricio81
Participant

Hi Elise,

I just noticed that the thumbnails appear on all the products except the laptop bags. That’s my most important product.

June 13, 2020 at 7:55 pm #203210

Elise Noromit
Member

Hello,

Please clarify the problem https://gyazo.com/7a60148f2d54be395ad33d4a08f3d996 I see the thumbnails well. Please provide the screen of the problem.

Best Regards

June 13, 2020 at 9:19 pm #203229

mauricio81
Participant

In the laptop bags section only the brown one has thumbnails.

Attachments:
You must be logged in to view attached files.

June 14, 2020 at 7:20 am #203274

Elise Noromit
Member

Hello,

Here is what I see https://prnt.sc/szduct and https://prnt.sc/szduiw

What device do you use?

Best Regards

June 14, 2020 at 1:04 pm #203345

mauricio81
Participant

Hi Elise,

It’s all good now. I managed to find out what it was and it was two pictures that had a different aspect ratio more like a rectangle. I eliminated those pictures and the thumbnails appeared again. But I appreciate all your help as well.

June 14, 2020 at 1:24 pm #203346

Elise Noromit
Member

You are welcome! If you have any questions please feel free to contact us.

Best Regards
Author

Posts