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Please advice: woodmart-core 1.0.22

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  • June 10, 2020 at 7:37 am #202260

    alexurth
    Participant

    Hello Support,

    Yesterday our site was very slow after SCHEDULED SERVER MAINTENANCE by Siteground.
    I contact Siteground support and they found an error in woodmart-core plugin.

    This plugin was apparently tried to connect to a non-existing remote host.

    Please check the attached screenshot about the support reply.

    Please advice.

    Thank you.

    Regards,
    Alex.

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    June 10, 2020 at 8:16 am #202273

    Artem Temos
    Keymaster

    Hello,

    Could you please provide us some detailed explanation of the problem? What exactly remote host is it trying to connect? Maybe you have some debug logs related to our plugin?

    Thank you in advance.

    June 12, 2020 at 5:38 pm #203042

    alexurth
    Participant

    Hello Artem,

    I have contacted Siteground support about the detailed explanation debug logs and they are currently working on my case.

    Please see that attached screenshot about there reply.

    Thank you.

    Regards,
    Alex

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    June 13, 2020 at 7:19 am #203095

    Artem Temos
    Keymaster

    It would be great if you can send us some logs since we can’t check the problem without that at the moment.

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Viewing 4 posts - 1 through 4 (of 4 total)