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Uploading image & Icon for category heading not working

Viewing 8 posts - 1 through 8 (of 8 total)
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  • June 12, 2020 at 8:13 am #202889

    mfeie002
    Participant

    This is on editing the product categories. If i am trying to replace the “image for category heading” as well as “image (icon) for categories navigation on shop page”, it does not let me. If i click on “upload” or “remove”, the page is reloaded instead of opening the gallery to select another image. No matter what button i press, it just reloads the page.

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    June 12, 2020 at 8:53 am #202904

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    June 12, 2020 at 10:56 am #202940

    mfeie002
    Participant

    Please check the login in the description

    June 12, 2020 at 12:18 pm #202973

    Artem Temos
    Keymaster

    Please, disable all external plugins first.

    June 12, 2020 at 12:24 pm #202977

    mfeie002
    Participant

    I just disabled all plugins.

    June 12, 2020 at 12:25 pm #202978

    Artem Temos
    Keymaster

    We just updated an image for this category and it is working correctly for us. Please, check from your side.

    June 12, 2020 at 12:45 pm #202985

    mfeie002
    Participant

    Hm now it works, seems to be interfering with another plugin. Okok, ill adjust the categories now like this and will reactive all plugins once i am done.

    Thank you

    June 12, 2020 at 1:03 pm #202997

    Artem Temos
    Keymaster

    OK, contact us if you will have any questions.

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Viewing 8 posts - 1 through 8 (of 8 total)