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Insta API – Request is invalid because the app is configured as a desktop app

Viewing 5 posts - 1 through 5 (of 5 total)
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  • June 12, 2020 at 8:17 am #202892

    acaro
    Participant

    Hi,

    I am getting the following message when trying to connect the Instagram API to the theme:

    “Get access token :The request is invalid because the app is configured as a desktop app”

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    June 12, 2020 at 8:58 am #202906

    Artem Temos
    Keymaster

    Hello,

    You need to disable this option in Facebook APP settings http://prntscr.com/sybz1u

    Kind Regards

    June 17, 2020 at 2:23 am #204114

    acaro
    Participant

    Ok thanks.

    Is there a way to add multiple Instagram accounts? Or is there a plugin you recommend that would allow this?

    June 17, 2020 at 2:46 am #204115

    acaro
    Participant

    Actually also getting this critical error below in the private section after connecting the Instagram API.

    Thanks

    June 17, 2020 at 6:15 am #204127

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin and FTP access so we can check it?
    Sorry, but there is no option to use Instagram for other accounts except yours.

    Thank you in advance

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Viewing 5 posts - 1 through 5 (of 5 total)