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Assistance

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  • June 17, 2020 at 11:33 am #204213

    imane
    Participant

    Hello thanks for your help, thanks to Aizaz for your amazing assistance,
    the site is loading correctly, as for update you made I lost some bit css changes,
    1.can you please tell me how to change size of page title, I change page title to large in setting of page, but it is still the same.
    2. The footer html block I can’t minimize the titles in footer.
    3. Typography of titles in blog is little too. (when I set typography size In theme setting it affects all titles. included the footer sizes)
    4. The featured images in blog are not justified even tough they have same sizes
    5. the widget of attribute : style is not showing in shop page even it’s set on widgets.

    thanks a lot

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    June 17, 2020 at 1:06 pm #204268

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    1) To change the font-size of the page title you need to add the Custom CSS.

    .page-title .entry-title {
font-size: 80px;
}

    You can adjust the size accordingly.

    2) Please Go to Theme Settings >> Footer and enable the option.

    Screenshot for Clarification: https://ibb.co/mJ2mxGs

    3) The typography for titles works for all the titles as mentioned beside the option. You can use advanced typography settings to make the settings affect specific items.

    Read the article below for further help:
    https://xtemos.com/docs/woodmart/advanced-typography-settings/

    4) Please provide me with some relevant screenshots of the specific area to check it myself and help you out accordingly.

    5) Which widget you used to display the attribute in the shop page, provide with a screenshot from the backend.

    Best Regards.

    June 17, 2020 at 1:51 pm #204275

    imane
    Participant

    2. I don’t know what this option is for, I still can’t change size of these titles in footer scr1

    4.scr2
    5.scr3
    6.i’ve set mobile menu on navigation menu, but it’s not displayed on mobile
    thanks a lot

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    June 18, 2020 at 5:58 am #204415

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    I saw the screenshots you attached.

    1) For the footer sizes please provide admin panel login details of the website to check it myself and help you out accordingly.

    2) For the sidebar not displaying attributes please turn ON the option Show tooltips and labels.

    Screenshot for Clarification: https://ibb.co/vzS0Cst

    3) For the menu Please create a new menu from Appearance >> Menus and set it as a mobile side menu.

    Screenshot for Clarification: https://ibb.co/0Bhzm3C

    Best Regards.

    June 18, 2020 at 6:19 am #204424

    imane
    Participant

    hello, thank you
    1. ephoria.it/wp-admin | admin1226 | JlQ5f3Dehh6zf9tZewlP&JP@
    2. style widget fixed
    3. I did. I have another menu for subscriber , how can I set that menu in mobile just if person is logged in as subscriber
    4. I wish to display all products not pages, where can I remove the pages (screenshot)
    5.can we remove that alert icon (screen)
    6. can you please recopy code you did last time to remove the add to cart button from carousels
    thank you

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    June 18, 2020 at 10:53 am #204523

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    1) I have tested and there is no option to change the text of the first element without affecting the other.

    You can add separate items for heading in those elements and set the sizes accordingly.

    3) Unfortunately, there is no option in theme settings for this, The menus are default WordPress functionality and our theme doesn’t influence them.

    4) You can set the pagination for the shop page from Theme Settings >> Shop.

    Screenshot for Clarification: https://ibb.co/Ws0N26h

    5) To Remove the alert message you need to add the following Custom CSS in the Global Custom CSS area under Theme Settings >> Custom CSS.

    .search-no-results.woocommerce .woocommerce-info {
display: none;
}

    6) Please add the following Custom CSS to remove the add to cart button.

    .product-grid-item .woodmart-add-btn.wd-action-btn.wd-style-icon.wd-add-cart-btn {
display: none;
}

    Best Regards.

    June 20, 2020 at 2:46 pm #205050

    imane
    Participant

    hello, how are you,

    -I’m looking to have bigger images for logos of brands, guess I already asked you that, but didn’t find it on our chat. (screenshot)

    -How can I change the green color of buttons of the theme, I already changed it using css, but when I hover on button, I get It again(screenshot), can you check please.

    -on the blog I’ve the grid not justified even tough images got the same sizes. can you fix that please, check ephoria.it/blog

    thank you so much

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    June 22, 2020 at 6:38 am #205270

    imane
    Participant

    hello, good Monday, waiting for your response please 🙂

    June 22, 2020 at 7:53 am #205284

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    1) Please provide a relevant screenshot of the specific area that you want to change the brand logos to check it myself and help you out accordingly. Because the screenshot you provided doesn’t have the brands.

    2) You can change the button colors from Theme Settings >> Styles and Colors.

    Screenshot for Clarification: https://ibb.co/yQ8vgLb

    3) It seems that you have set the blog style to masonry that’s why it is displayed like that. You can change the blog style from Theme Settings >> Blog.

    Screenshot for Clarification: https://ibb.co/jw61m5h

    Best Regards.

    June 22, 2020 at 10:06 am #205328

    imane
    Participant

    1. hello I want to have a bigger image for brand logos in product page, cause we barely can’t see it.
    3. I changed blog design to chess, as the other designs have images not justified. With chess it is noticeable. From where please can I hide the dates of publication. thank you

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    June 22, 2020 at 11:25 am #205344

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    1) To change the size of brand label in the product page you need to add the following Custom CSS in the Global Custom CSS area under Theme Settings >> Custom CSS.

    .single-product-page .woodmart-product-brand {
width: 150px;
}

    You can set the width accordingly.

    2) To Hide the post date from the blog. Please add the following Custom CSS.

    .woodmart-entry-meta,
.woodmart-post-date {
display: none!important;
}

    And for the image size please add the images of equal sizes then check back. Because the images don’t have the same sizes.

    Best Regards.

    June 23, 2020 at 4:22 am #205542

    imane
    Participant

    Hello done thank you. I couldn’t tough remove the alert icon. why instagram doesn’t return anything. thank you

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    June 23, 2020 at 5:29 am #205550

    imane
    Participant

    I have the author bio on, but can’t see the author on posts..

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    June 23, 2020 at 7:51 am #205596

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    I saw the screenshots you attached.

    1) I have fixed the issue for the author meta on blog and it is displaying now.

    Screenshot for Clarification: https://ibb.co/6YYGT6q

    2) Please add this code to the functions.php of the child theme:

    Under Private Content Area:

    Best Regards.

    June 23, 2020 at 9:07 am #205630

    imane
    Participant

    hello thank you. I sent you another message about header but think you didn’t receive it :
    – the logo when scrolling down is not appearing (screenshot)
    – in the menu the html block is set for mega menu, but clicking on the title brands/blog it doesn’t redirect to page, I couldn’t fix on menu. and on shop menu, I don’t find the field for mega menu anymore.
    – can you please delete last message if possible, I don’t need to show it to customer.

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    June 23, 2020 at 11:55 am #205701

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    1) I have visited your website and the logo is displayed on the sticky header as you can see in the screenshot.

    Screenshot for Clarification: https://ibb.co/rbNbfcB

    2) I have also visited your website and the HTML Block is working absolutely fine as it should be.

    If you want to ask anything else then provide some more explanation what you actually require to check it myself and help you out accordingly.

    I moved the last message in the private content area.

    Best Regards.

    June 23, 2020 at 12:25 pm #205714

    imane
    Participant

    Hello, thank you. html block is working just fine. but I can’t insert the URL for every menu title -> see brands and blog -> when you hover on it you can see the mega menu but when you click on BRANDS OR BLOG TITLE you are redirect to home page. this is the link I have in url : https://ephoria.it/?cms_block=brands-menu

    I wan to be redirected to Brands and blog. thank you.
    where is the private area please. thank you

    June 23, 2020 at 1:12 pm #205745

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    I have visited your website and the shop link in the menu is working fine on my end.

    For the brands and blog please remove the items from the menu and add them again.

    If the problem continues then deactivate all the third party plugins, activate parent theme and tell me I will check it myself and help you out accordingly.

    Best Regards.

    June 23, 2020 at 1:31 pm #205753

    imane
    Participant

    hey, when I add new blog page in the menu it doesn’t have the mega menu area, should I proceed and desactivate plugins ? other thing when I back to parent theme I won’t loose changes this time, as they are stored in theme global css ?

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    June 24, 2020 at 6:08 am #205935

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    I have logged into your website and found that you are using HTML Blocks for the menu that’s why they are displaying the CMS block when you click on them.

    I have added the blog page and brands page and added it in the menu and it’s working absolutely fine on my end.

    Screenshot for Clarification: https://ibb.co/m5zpbJX

    Please clear cache and check back.

    Best Regards.

    June 25, 2020 at 5:38 pm #206490

    imane
    Participant

    Hello, how are u, the menu is working perfectly fine, thank you.
    I just noticed that when I create product child categories, like on tops I created shirts and blouses, and I click on some categorie then in shop header -> I got the 404 error page. Don’t understand why
    – second I would like to change that 404 error page, at least replace this is something embarrassing by a custom text. thank you

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    June 26, 2020 at 6:21 am #206561

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    You are Most Welcome.

    1) I saw the screenshot you attached. I have visited your website and the category item dresses are working absolutely fine on my end. Please clear cache and check back.

    Screenshot for Clarification: https://ibb.co/4Mk62Lb

    2) You need to create a page and set it as the custom 404 page from Theme Settings >> General.

    Screenshot for Clarification: https://ibb.co/GRdqxr3

    Best Regards.

    June 27, 2020 at 9:54 am #206848

    imane
    Participant

    Hello, how the tracking order works please ? it direct to another page or to the shipping operator page.
    thank you

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    June 27, 2020 at 12:32 pm #206896

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    I saw the screenshot you attached. The track order is WooCommerce functionality and our theme doesn’t influence it.

    In your case it seems the order number you entered doesn’t exist. You can try entering another order number.

    Best Regards.

    June 27, 2020 at 12:32 pm #206897

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    I saw the screenshot you attached. The track order is WooCommerce functionality and our theme doesn’t influence it.

    In your case it seems the order number you entered doesn’t exist. You can try entering another order number.

    Best Regards.

    June 27, 2020 at 12:44 pm #206905

    imane
    Participant

    Hello, thank you, I just used a real tracking number, generates with Ups, can you please check why I have this message, and what should I get instead
    thank you

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    June 27, 2020 at 1:02 pm #206911

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    I saw the screenshots you attached. You are creating an order number using a third party plugin. Please make a real order from the website and add the order number you get from there and add it to the tracking page.

    Then check back.

    Best Regards.

    June 27, 2020 at 1:50 pm #206919

    imane
    Participant

    hello, Thank YOU VERY MUCH IT’S working great,
    I have also the shipment id that can be clicked and directed to ups site to track where shipment arrived.
    -can you please show me how to write that shipment tracking in bigger font,
    -and prices are in that square white and some text black. can we put all text in order tracking in black please.
    -if it’s possible hiding that field I’m selecting in screenshot. as I want to show just the second button printing the returning label.
    thank you so much, have a great weekend

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    June 29, 2020 at 6:39 am #207158

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    You are Most Welcome.

    I saw the screenshot you attached. Could you please provide with the URL of the page where the options occur currently i am unable to see the options you mentioned in the screenshot. To check it myself and help you out accordingly.

    Screenshot for Clarification: https://ibb.co/b5NbL2Y

    Best Regards.

    June 29, 2020 at 6:44 am #207160

    imane
    Participant

    hello, yes. you can fill the order number 20046 in the form with dress email : [email protected] . thank you

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