Home › Forums › WoodMart support forum › shopping cart Time out

shopping cart Time out

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • June 18, 2020 at 5:07 pm #204638

    ggarcia
    Participant

    When trying to put a product in the shopping cart, you are thinking and you are doing nothing.

    When refresh, is the product loaded?

    what could it be? I need help?

    June 18, 2020 at 5:35 pm #204645

    ggarcia
    Participant

    I am verifying and the error comes out with the products that have more than one presentation, for example: Dog food 1kilo and 10kilos

    in the others with a single presentation there is no problem

    June 18, 2020 at 6:41 pm #204661

    Elise Noromit
    Member

    Hello,

    Please make the full backup of your site as well as the Theme settings export and check the issue on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by Woocommerce.

    Best Regards

    June 18, 2020 at 6:44 pm #204662

    ggarcia
    Participant

    understood, but could you tell me how to do it, I really don’t consider myself an expert?

    June 18, 2020 at 10:19 pm #204683

    ggarcia
    Participant

    I did a review and found that the ajax was causing conflict. for now it works better but I don’t know if with the next update this can be solved

    June 19, 2020 at 9:26 am #204755

    Elise Noromit
    Member

    Hello,

    As soon as you update the theme next time, contact us if the problem occur again.

    Best Regards

  • Author
    Posts

Tagged: 

Viewing 6 posts - 1 through 6 (of 6 total)