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Clear Filter in shop by clicking on active filter

Viewing 6 posts - 1 through 6 (of 6 total)
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    Posts
  • June 21, 2020 at 5:48 pm #205201

    lifeofmack
    Participant

    Hi,

    Just like in the demo:
    https://woodmart.xtemos.com/product-category/lighting/

    If you filter with a color. And then try to hit the delete sign of the active filter. It reloads. But it stays active.

    Is this a known issue?

    June 21, 2020 at 9:18 pm #205216

    Elise Noromit
    Member

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, if the problem remains, leave the plugins not activated and provide the site admin access to the private area

    Best Regards

    June 22, 2020 at 1:05 am #205245

    lifeofmack
    Participant

    As I mentioned, the issue is also on the demo.
    https://woodmart.xtemos.com/product-category/lighting/

    June 22, 2020 at 8:07 am #205294

    Elise Noromit
    Member

    Hello,

    I can not still catch the problem:

    I have chosen products by color, then I deleted the color, the color has been deleted: https://gyazo.com/c133a4a2d2c7cb3bcc4ffcf257f6767d

    Please describe the problem step by step.

    Best Regards

    June 22, 2020 at 3:22 pm #205432

    lifeofmack
    Participant

    In your video it’s working. But when you use the filters from the sidebar itself its not.

    Please check the video to see the problem.
    https://streamable.com/iikh93

    June 22, 2020 at 4:01 pm #205453

    Elise Noromit
    Member

    Hello,

    Now I see the problem, yes we know about it. We shall fix this issue in our nearest update.

    Best Regards

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Viewing 6 posts - 1 through 6 (of 6 total)