shortcodes.php fatal error after migration
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Hi,
I migrated my website to another host with same domain.
Everything looks fine but on my homepage I get this error code:
Fatal error: Uncaught Error: Call to undefined function vc_value_from_safe() in /home/customer/www/lechanta.com/public_html/wp-content/themes/basel/inc/shortcodes/shortcodes.php:1480 Stack trace: #0 /home/customer/www/lechanta.com/public_html/wp-includes/shortcodes.php(343): basel_images_gallery_shortcode(Array, ”, ‘basel_gallery’) #1 [internal function]: do_shortcode_tag(Array) #2 /home/customer/www/lechanta.com/public_html/wp-includes/shortcodes.php(218): preg_replace_callback(‘/\\[(\\[?)(basel_…’, ‘do_shortcode_ta…’, ‘<p>[vc_row equa…’) #3 /home/customer/www/lechanta.com/public_html/wp-includes/class-wp-hook.php(287): do_shortcode(‘<p>[vc_row equa…’) #4 /home/customer/www/lechanta.com/public_html/wp-includes/plugin.php(206): WP_Hook->apply_filters(‘<p>[vc_row equa…’, Array) #5 /home/customer/www/lechanta.com/public_html/wp-includes/rest-api/endpoints/class-wp-rest-posts-controller.php(1683): apply_filters(‘the_content’, ‘[vc_row equal_h…’) #6 /home/customer/www/lechanta.com/public_html/wp-includes/rest-api in /home/customer/www/lechanta.com/public_html/wp-content/themes/basel/inc/shortcodes/shortcodes.php on line 1480
How can I solve this problem? thanks in advance
Hello,
Please, update our theme and all included plugins to the latest version and provide us your FTP access so we can check what is wrong.
Kind Regards
solved, wp backery plugin was not active.
Great, we are glad that you sorted it out.
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