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adjusting window size to smaller size in realtime will remove product texts.

Viewing 4 posts - 1 through 4 (of 4 total)
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  • July 5, 2020 at 8:30 am #208691

    pkph
    Participant

    Hi guys, i need help. I just noticed this issue now and my site is up for like, 3-4 years. Anyhow, when I adjust the browser size in realtime to smaller size, instead of being responsive and adjust itself, the product description text disappears. You need to refresh the page to show it again. It seems adjusting the browser size breaks the theme somehow or perhaps it is its normal behavior? since i checked the demo theme, its the same… I need help always showing the product description.

    July 5, 2020 at 11:19 am #208719

    Elise Noromit
    Member

    Hello,

    When you narrow the browser you need to reload the page. when a user opens the site on any mobile device, the site loads properly. This is the browser feature and we do not influence that.

    Best Regards

    July 5, 2020 at 11:26 am #208723

    pkph
    Participant

    ok thank you so its normal behavior then, if so.. then it is not a problem.

    July 5, 2020 at 4:01 pm #208753

    Elise Noromit
    Member

    Hello,

    Most often it is necessary to reload the page. It is a common behavior.
    If you have any questions please feel free to contact us.

    Best Regards

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Viewing 4 posts - 1 through 4 (of 4 total)