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Elementor Pro Causing Bug?

Viewing 13 posts - 1 through 13 (of 13 total)
  • Author
    Posts
  • #210585

    36styles
    Participant

    When I activate Elementor Pro, my Shop/Category pages do not show correctly. If I deactivate Elementor Pro, then the pages show up correctly.

    Hopefully this can get fixed, as Elementor Pro is a must have.

    #210620

    Artem Temos
    Keymaster

    Hi,

    Please, describe to us your problems in a bit more details. Attach some screenshots and provide us with a list of steps on how to reproduce it on your website.

    Thank you in advance.

    #210659

    36styles
    Participant

    Thank you for the quick reply.

    Attachments:
    You must be logged in to view attached files.
    #210664

    Artem Temos
    Keymaster

    Thank you. Could you please disable all external plugins, child theme and send us your admin and FTP access so we can test it?

    #210950

    36styles
    Participant

    Since we are in different time zones, and you probably are not online while I am working on the site, I can disable all plugins and change to child theme when you respond to this message, so I know when you will have a look at the issue. I appreciate your help with this.

    Thank you.

    #211007

    Artem Temos
    Keymaster

    I’m online now and will be here for the next 7-8 hours.

    #211022

    36styles
    Participant

    Ok thank you for the reply. I just disabled all plugins not required and activated the main theme, disabled the child theme.

    As soon as I activate Elementor Pro, the category pages do not work.

    Maybe while you’re in there looking around, you can look into this as well?
    https://xtemos.com/forums/topic/bug-woodmart-recent-posts-widget/#post-210979

    Thank you for checking into this for me.

    #211027

    Artem Temos
    Keymaster

    Actually, it is working correctly and it is how you created your archive page with Elementor https://prnt.sc/ti1jvx

    #211029

    36styles
    Participant

    I created the archive pages when I was using WPBakery. I just installed Elementor and started converting pages over.

    So I just need to recreate my archive pages, simple enough. Thank you for checking into this. Sorry for taking up your time.

    Maybe you can look into the WOODMART Recent Post thumbnail issue?

    Thank you!!

    #211041

    36styles
    Participant

    Could you please explain the proper way to create the archive/category pages with Elementor Pro activated? I am not sure what I need to do. Thank you.

    #211057

    Artem Temos
    Keymaster

    Sorry, but you need to refer to Elementor Pro documentation for more information about their functionality. We don’t have instructions for this.

    #211072

    36styles
    Participant

    I figured it out, thanks to your screenshot. I just needed to delete the Elementor Pro Archive template you showed me in the screenshot. Thank you for your help.

    #211076

    Artem Temos
    Keymaster

    Great, you are welcome!

Viewing 13 posts - 1 through 13 (of 13 total)

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