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Issue with the Grid View

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • July 14, 2020 at 9:01 pm #210946

    MiFarmavita
    Participant

    Hello,

    We have an issue with the “view grid” from the time we bought the theme and still present with the last 5.0 version.

    When we are on the category page:
    https://mifarmavita.cr/categoria-producto/cuidado-del-color/

    If we select another view option (2 columns, 3 columns, etc.), the link send us to:
    https://mifarmavita.cr/?per_row=3&shop_view=grid
    It send us in the shop homepage instead of the category. It should be instead of the previous link:
    https://mifarmavita.cr/categoria-producto/cuidado-del-color/?per_row=3&shop_view=grid

    Where is this issue coming from and how can we fix it?

    Thanks,

    July 15, 2020 at 6:08 am #210996

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    Could you please disable all plugins that are not related to our theme and provide us your admin and FTP access so we can check it?

    Thank you in advance

    July 19, 2020 at 9:56 pm #212392

    MiFarmavita
    Participant

    Hello,
    Please see the private content.

    July 20, 2020 at 6:11 am #212449

    Artem Temos
    Keymaster

    We need your WordPress admin access also.

    July 20, 2020 at 3:38 pm #212710

    MiFarmavita
    Participant

    Hello,
    Information in the private content bellow.

    July 21, 2020 at 6:52 am #212807

    Artem Temos
    Keymaster

    You need to create two separate pages one for the shop and one for your home page. Be sure that in WordPress Settings -> Reading you have a different page then your shop page.

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Viewing 6 posts - 1 through 6 (of 6 total)