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Can't connect from font page

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  • Author
    Posts
  • July 15, 2020 at 8:31 am #211102

    PMCJ
    Participant

    Hello i got a big problem for no reason.
    Since few days my customers and me as admin can’t connect from front / main page. Even i achieve to connect by /login/ page, when i get back to front page i appear as disconected.

    Do you got any clue ?

    July 15, 2020 at 8:34 am #211106

    PMCJ
    Participant

    I got this error in console, is it related ?
    `Uncaught TypeError: $ is not a function
    at (index):285

    July 15, 2020 at 8:51 am #211124

    Artem Temos
    Keymaster

    Hello,

    Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?

    Regards

    July 15, 2020 at 9:07 am #211141

    PMCJ
    Participant

    I can’t do it right now i got many users on my website, i’m doing a save on another URL

    July 15, 2020 at 9:10 am #211149

    Artem Temos
    Keymaster

    In this case, you need to create a staging development copy of your website. There, you will be able to do such kind of experiments without any harm to your production website.

    Kind Regards

    July 15, 2020 at 10:42 am #211173

    PMCJ
    Participant

    So i duplicate the website and there is no bug on the duplicated website.

    On the original :

    I can’t connect on the main / front page. When i connect from an another page, and i go back to main page, i appear as disconnected.
    and the top header wich has a blue background is not appearing and the admin top bar is not appearing too.
    I send you the two link in private.

    July 15, 2020 at 10:50 am #211176

    PMCJ
    Participant

    This is the line about the top bar blue background which is not on the original website
    Maybe it will help you

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    July 15, 2020 at 11:17 am #211192

    Artem Temos
    Keymaster

    Have you checked how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?

    July 15, 2020 at 12:10 pm #211211

    PMCJ
    Participant

    Sorry you can close this topic, it was related to a cache problem.

    Thank you

    July 15, 2020 at 12:35 pm #211223

    Artem Temos
    Keymaster

    Fine, we are glad that you sorted it out.

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