Home › Forums › WoodMart support forum › Need Urgent help Please. Need Urgent help Please. This topic has 2 replies, 2 voices, and was last updated 4 years, 5 months ago by Aizaz Imtiaz Awan. Viewing 3 posts - 1 through 3 (of 3 total) Author Posts July 15, 2020 at 11:03 am #211183 taqeebabbasParticipant I have imported new base but the problem is my favicon logo is no showing even after updated. also promo popup is not going offline. i am attaching a screen shot where you can see the promo pop-up setting but still it is showing on my website Attachments:You must be logged in to view attached files. July 15, 2020 at 11:12 am #211190 taqeebabbasParticipant Here i am attaching a new screen shot which will tell you the issue even after setting i am not getting favicon icon and promo popup is not off Attachments:You must be logged in to view attached files. July 15, 2020 at 12:30 pm #211219 Aizaz Imtiaz AwanKeymaster Hello, I saw the screenshots you attached. I have inspected your website and its loading from cache. Please delete the cache folder from “wp-content”. Then deactivate cache plugin. Clear browser cache and check back. Screenshot for Clarification: https://ibb.co/L6yNGFK Best Regards. Author Posts Viewing 3 posts - 1 through 3 (of 3 total) You must be logged in to create new topics. Login / Register