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Woodmart Atribute filters not working

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  • #211807

    Mirage Visual
    Participant

    Hi, I have added the widget “Filter products by attributes” to my “Shop page widget area” but it is not working. I have attributes stetted on most of my products, but still not working. Help! 🙂

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    #211827

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    #213041

    Mirage Visual
    Participant

    Thanks, where can I find a list of which are the plugins related with the theme? I have many and couldnt tell which ones are which.

    #213051

    Artem Temos
    Keymaster

    Here the list of required plugins:

    WPBakery Page Builder (or Elementor)
    Woodmart Core
    WooCommerce

    Optional plugins:

    Slider Revolution
    Contact Form 7
    MailChimp for WordPress

    #213350

    Mirage Visual
    Participant

    Hi, thank you so much for your help, I did what you recommended and it still doesn’t show the Attributes filter 🙁 what could be causing the problem? Is there anything else I can do?

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    #213375

    Artem Temos
    Keymaster

    Please, keep all plugins disabled and send us your admin access.

    #213662

    Mirage Visual
    Participant

    Thanks. Could you give me an email, so I can create you a user? Cheers.

    #213698

    Artem Temos
    Keymaster

    You can specify any random email and post the information here, using the private content field.

    #214347

    Mirage Visual
    Participant

    Thanks! Please let me know if you find the problem and what was the solution 🙂

    #214408

    Artem Temos
    Keymaster

    We see that you have added filter by brand to your shop page sidebar. Please, send us some examples of products with this attribute.

    #214672

    Mirage Visual
    Participant

    Thank you SO MUCH for your help, I just found what I was doing wrong! Cheers!!!

    #214741

    Artem Temos
    Keymaster

    Great, we are glad that you sorted it out 🙂

Viewing 12 posts - 1 through 12 (of 12 total)

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