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Did the last Woodmart Theme Update and all my icons changed / moved around

Viewing 7 posts - 1 through 7 (of 7 total)
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  • July 17, 2020 at 2:00 pm #211966

    eangee
    Participant

    Hi,

    I always back up before I do an update, but it doesn’t seem that the theme updates are part of the back up. Thus, I have the following issues:

    “icon error 1” (attached) – I circled three sections and marked them I, II, III. On all screens those icons are wrong except for the check out page “icon error 2” (attached).

    “icon error 4” (attached) more errors both in the header an din the body. The arrows on the close up are backwards and the arrows on the up / down buttons are now X and a face.

    Please help me fix those.

    Attachments:
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    July 17, 2020 at 2:24 pm #211974

    eangee
    Participant

    After clearing my browser I see that even with the checkout page it is messed up. So I want the images of icon-error-2.jpg (icons) and what I am getting is icon-error-1.jpg (wrong).

    July 17, 2020 at 2:29 pm #211976

    Elise Noromit
    Member

    Hello,

    Please save the Theme Setting, update files in CSS generator if you used them and clear your cache.

    Please and make sure that your site URL has been correctly inserted (HTTPS/HTTP) in the Dashboard > Settings > General

    Best Regards

    July 17, 2020 at 2:43 pm #211981

    eangee
    Participant

    Hi Elise,

    I am not sure on your first statement, but I do have an image of the CSS generator where it does have your logo. I did clear my browser cache, and the errors are on all browsers I am testing (chrome, firefox, microsoft).

    The urls are correct (I attached an image).

    I have given you access to the wp dashboard in case I am missing something. Thanks for your help in resolving this!

    Attachments:
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    July 18, 2020 at 7:26 am #212062

    Elise Noromit
    Member

    Hello,

    I have deactivated the plugins not related to the theme: https://prnt.sc/tk20ye and icons appeared https://prnt.sc/tk20lv

    Now I have activated them again not to keep the site without them.

    Deactivate the plugins shown on the screen, activate one by one checking the issue to detect which one causes the problem.

    Best Regards

    July 18, 2020 at 2:17 pm #212152

    eangee
    Participant

    Hello Elise,

    You are a lifesaver! I am new to word press and themes and you have been patient with me (this isn’t the first issue you helped me with) and you have taught me several new things to look again. The site works and I will have a much better weekend! Please feel free to close the ticeket.

    July 18, 2020 at 4:28 pm #212187

    Elise Noromit
    Member

    You are welcome, we are always happy to help you!

    We shall appreciate highly your review and 5 stars rate on http://themeforest.net/downloads if you have not done that yet.

    If you have any questions or need help please feel free to contact us.

    Best Regards

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Viewing 7 posts - 1 through 7 (of 7 total)