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WHY AM I NOT BEING SUPPORTED ???????????? THIS IS NOT NICE AT ALL.

Viewing 8 posts - 1 through 8 (of 8 total)
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  • July 19, 2020 at 3:46 pm #212340

    Topman_tech
    Participant

    WHY AM I NOT BEING SUPPORTED ???????????? THIS IS NOT NICE AT ALL AND I DONT WANT TO POST THIS ON THE THEME REVIEW PART AT THEMEFOREST/ENVATO ………………….. I PURCHASED THIS THEME AND NO HELP AT ALL TO EVEN MAKE THE BASIC THINGS WORK….

    July 20, 2020 at 6:23 am #212457

    Elise Noromit
    Member

    Hello,

    How can I help you? Please describe your problem or explain what help you need.

    Best Regards

    July 20, 2020 at 6:28 am #212464

    Topman_tech
    Participant

    You have asked this question all over and over again and I’ve replied.

    1) I can’t change the slider photo at the home page to my desired photos even after trying to use all the slider and carousel available in the theme. I even set up Basel slider you’ll see it, it’s still not working. I need help with that.

    2) how do I change all the http in my website to https . It’s breaking my security and I guess it’s as a result of some http in the site instead of all to be https. Thanks.

    July 20, 2020 at 6:35 am #212467

    Elise Noromit
    Member

    Hello,

    First of all, enter the editing mode of the page where the Slider Revolution or Basel Slider are displayed. Check which one is used as shown here: http://prntscr.com/isshej

    Then find this slider in the Slider Revolution plugin as shown: http://prntscr.com/issi0h

    Finally edit the height in the slider settings as shown here: http://prntscr.com/isyjfv

    So I mean you could edit the wrong slider, if you edit the proper slider, clean the cache, perhaps the reason in the cache.

    Best Regards

    July 20, 2020 at 6:44 am #212473

    Topman_tech
    Participant

    Thanks. But pls check the mail you sent I replied with my log in details so you help me check since you can’t find it at the private content. I’ve tried all the links you posted above

    July 20, 2020 at 6:45 am #212475

    Elise Noromit
    Member

    Hello,

    Please repeat the mail into the Private content I do not get the access to that mail.

    Best Regards

    July 20, 2020 at 12:52 pm #212656

    Topman_tech
    Participant

    OK I HAVE FIXED IT. ANOTHER ISSUE

    CONTACT FORM 7 AND NEWSLETTER NOT WORKING .. PLS GUIDE ME ON ALL THE SETUP THANKS YOU GUYS ARE THE BEST. I HAVE ATTACHED THE ERROR AS PHOTO

    July 20, 2020 at 1:07 pm #212664

    Elise Noromit
    Member

    Hello,

    The error can be caused either by the wrong configuration of the form or lack of configuration on the server. In order to find out the reason, create a default form in Contact form plugin, add its shortcode to any testing page, and try to send an email. If it is sent ok, it means you should check the form. Server works. If it is not sent, contact your host support.

    The form may have a lot of errors, however, the most common one is this: https://prnt.sc/tl8s3j

    Best Regards

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