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Header Banner height

Viewing 7 posts - 1 through 7 (of 7 total)
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  • July 19, 2020 at 6:56 pm #212361

    [email protected]
    Participant

    I create a HTML block and added it as my header banner. It displays on the frontend, however, it doesn’t show the full height of the block.

    Note that ‘Banner height for desktop’ value is set to the maximum 200, yet the HTML block is displayed halfway. When I tried to troubleshoot by reducing the ‘Banner height for desktop’ value, the displayed size didn’t change. I even change the value to zero and the display height didn’t change too. Please help.

    My login credentials have been added privately for your perusal.

    July 19, 2020 at 8:14 pm #212378

    Elise Noromit
    Member

    Hello,

    What site should I check or can I test? I try test, however it does not work https://prnt.sc/tksrl9

    Best Regards

    July 19, 2020 at 8:21 pm #212379

    [email protected]
    Participant

    which site gave this error 404?
    I added the site details in the private section.
    please find the same readded.

    July 20, 2020 at 8:17 am #212524

    Elise Noromit
    Member

    Hello,

    Please have a look at the screen:

    Please specify the site where you want to increase the banner height.

    Best Regards

    July 20, 2020 at 8:41 am #212538

    [email protected]
    Participant

    Oh, I see.

    ‘Test’ is not setup. Please see the site for the header below in private.

    July 20, 2020 at 8:57 am #212552

    [email protected]
    Participant

    Pls see message in private.

    July 20, 2020 at 2:57 pm #212697

    Elise Noromit
    Member

    Hello,

    Please deactivate all the plugins not related to the theme and check the Prmo header, I set the height however it is not displayed, if the problem remains, leave the plugins not activated for us to check.

    Best Regards

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Viewing 7 posts - 1 through 7 (of 7 total)