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Home is broken
- This topic has 7 replies, 2 voices, and was last updated 4 years, 4 months ago by Artem Temos.
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AuthorPosts
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July 22, 2020 at 11:16 am #213138
MicheleParticipantGood morning,
I just installed the theme and I choose the fashion color home. When I see the website the theme is not like the preview, but the sections are broken and I don’t know where to start with elementor for modifying the site.
Here you have the link: http://www.yalesportswear.itAttachments:
You must be logged in to view attached files.July 22, 2020 at 11:17 am #213141
Artem TemosKeymasterHello,
Could you please disable all plugins that are not related to our theme and provide us your admin and FTP access so we can check it?
Thank you in advance
July 22, 2020 at 1:09 pm #213190
MicheleParticipantI wrote on the private content.
Thank youJuly 22, 2020 at 1:55 pm #213211
Artem TemosKeymasterWe see that uploaded dummy content is corrupted. Please, clear your database and reinstall WordPress completely. We will try to import the dummy content ourselves and check what is wrong.
July 23, 2020 at 1:40 pm #213539
MicheleParticipantDear support,
I reinstalled wordpress completely.
On the private contente I write to you everything.July 23, 2020 at 2:12 pm #213547
Artem TemosKeymasterWe found the problem and it is because of the latest Elementor update. Try to edit the file
wp-content\plugins\woodmart-core\importer\wordpress-importer.php
and replace the following codeif ( '_elementor_data' === $key ) { $wp_importer = get_plugins( '/wordpress-importer' ); if ( $wp_importer ) { $wp_importer_version = $wp_importer['wordpress-importer.php']['Version']; if ( $wp_importer_version && version_compare( $wp_importer_version, '0.7', '>=' ) ) { add_post_meta( $post_id, wp_slash( $key ), wp_slash_strings_only( $value ) ); } else { add_post_meta( $post_id, $key, $value ); } } else { add_post_meta( $post_id, $key, $value ); } } else { add_post_meta( $post_id, $key, $value ); }
with this one
if ( '_elementor_data' === $key ) { $value = wp_slash_strings_only( $value ); } add_post_meta( $post_id, $key, $value );
Then try to import our dummy content again.
July 23, 2020 at 2:59 pm #213572
MicheleParticipantOk, to do this Do I have to upload the theme and then modify elementor? Or what steps Do I have to do? Thank you?
Anyway, I am not really able to do this, Can you help me doing it?Thank you for your support,
RegardsJuly 24, 2020 at 6:07 am #213692
Artem TemosKeymasterWe have released a new version with the fix. So now you just need to reinstall everything from scratch (including WordPress) and run the import again. It should work correctly.
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