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when saving settings, the theme breaks

Viewing 8 posts - 1 through 8 (of 8 total)
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  • July 24, 2020 at 11:39 pm #214036

    Ilya
    Participant

    I click save in the theme settings. the woodmart theme style disappears. icons disappear.
    what to do?

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    July 25, 2020 at 10:46 am #214109

    Elise Noromit
    Member

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please provide your site admin access I will check the settings.

    Best Regards

    July 26, 2020 at 8:14 am #214243

    Ilya
    Participant

    Hello, Dear Sirs,

    Thanks for your reply.
    Finally, I’v deleted the site to start filing the new one.
    Now I have a problem. There are no pictures on the basis and demo themes after their installation, I’ve tried several themes but the proble remains.
    Could you help.

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    July 26, 2020 at 11:47 am #214292

    Elise Noromit
    Member

    Hello,

    Installing demo content doesn’t create a site that is an identical copy of our demo site because it has a big number of pages and images that take to much time to complete, placeholder image is provided instead. You need just add your images and you would have the same structure and style with your images and content.

    Best Regards

    July 26, 2020 at 11:57 am #214295

    Ilya
    Participant

    Well, did you open the site? is it in this state after installation, is this normal?

    July 26, 2020 at 12:00 pm #214298

    Ilya
    Participant

    Well, did you open the site? is it in this state after installation, is this normal?

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    July 26, 2020 at 12:02 pm #214300

    Ilya
    Participant

    Icons and style disappeared again, after saving the settings, on the theme’s settings page

    July 26, 2020 at 3:27 pm #214321

    Elise Noromit
    Member

    Hello,

    I do not see this problem on your site.

    Here is how I see your site: https://gyazo.com/9b55496a4e72612bc4fade50f368976b

    I see the problem in the footer. Please deactivate the plugins not related to the theme and check again.

    As for the icons, please read and fix it as described here: https://xtemos.com/docs/woodmart/icons-has-been-disappeared/

    Best Regards

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Viewing 8 posts - 1 through 8 (of 8 total)