We are unable to choose a color attribute on our site.
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We are unable to choose a color attribute on our site.
We click on the attribute but it has no effect.
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Hello,
I saw the screenshot you attached. Please deactivate all the third party plugins, activate parent theme.
Clear cache and check back. If the problem continues then provide with admin panel login details of the website to
check it myself and help you out accordingly.
Best Regards.
Hello,
We will wait for you to provide the login details to check the issue myself and help you out accordingly.
Best Regards.
Hello,
I have logged into your website. You are using too many plugins, when I tried deactivating all the plugins not related to the theme, I got an error. Please deactivate all the plugins not related to the theme then tell me to check it myself and help you out accordingly.
Because currently I am unable to deactivate the plugins.
Best Regards.