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Woodmart core pugin & WP Bakery is breaking My Website

Viewing 12 posts - 1 through 12 (of 12 total)
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  • August 4, 2020 at 3:08 am #216333

    wales
    Participant

    I can’t simultaneously activate wp-bakery and woodmart plugin or there will be a time out error. On one such occasion, here is the error i got below.

    Warning: Illegal string offset ‘url’ in /opt/bitnami/apps/wordpress/htdocs/wp-content/themes/woodmart/inc/shortcodes/promo-banner.php on line 151

    Fatal error: Uncaught Error: Call to undefined function woodmart_get_image_url() in /opt/bitnami/apps/wordpress/htdocs/wp-content/themes/woodmart/inc/shortcodes/promo-banner.php:169 Stack trace: #0 /opt/bitnami/apps/wordpress/htdocs/wp-includes/shortcodes.php(343): woodmart_shortcode_promo_banner(Array, ”, ‘promo_banner’) #1 [internal function]: do_shortcode_tag(Array) #2 /opt/bitnami/apps/wordpress/htdocs/wp-includes/shortcodes.php(218): preg_replace_callback(‘/\\[(\\[?)(woodma…’, ‘do_shortcode_ta…’, ‘<p>[vc_row cont…’) #3 /opt/bitnami/apps/wordpress/htdocs/wp-includes/class-wp-hook.php(287): do_shortcode(‘<p>[vc_row cont…’) #4 /opt/bitnami/apps/wordpress/htdocs/wp-includes/plugin.php(206): WP_Hook->apply_filters(‘<p>[vc_row cont…’, Array) #5 /opt/bitnami/apps/wordpress/htdocs/wp-includes/post-template.php(253): apply_filters(‘the_content’, ‘[vc_row content…’) #6 /opt/bitnami/apps/wordpress/htdocs/wp-content/themes/woodmart/page.php(28): the_content() #7 /opt/bitnami/apps/wordpress/htdocs/wp-includes/templat in /opt/bitnami/apps/wordpress/htdocs/wp-content/themes/woodmart/inc/shortcodes/promo-banner.php on line 169
    There has been a critical error on your website.

    I have noticed that it doesn’t throw time out error until after i try loading the front end (after activating both wp-bakery & woodmart). I’ll then have to rename the plugin folder to force deactivation.

    Kindly help me look into this as my website is currently broken

    August 4, 2020 at 5:57 am #216335

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    Could you please disable all plugins that are not related to our theme and provide us your admin and FTP access so we can check it?

    Thank you in advance

    August 4, 2020 at 6:10 am #216339

    wales
    Participant

    Thank you for the quick response.

    I noticed that everything works well if there is a plugin for coming soon on the front end, such that non logged in user can’t see the actual home page. Once the “coming soon” page/plugin is removed, the bug triggers an error that makes the website time out eventually.

    I have disabled all plugins at the moment.

    August 4, 2020 at 7:22 am #216367

    Artem Temos
    Keymaster

    Please, send us your FTP access and describe how to see your error logs where you saw the error from your first message.

    August 4, 2020 at 9:36 am #216401

    wales
    Participant

    1. Uninstall all plugins b renaming plugin folder
    2. Activate only woodmart core plugin (the error is triggered here)

    Warning: Illegal string offset 'url' in /opt/bitnami/apps/wordpress/htdocs/wp-content/themes/woodmart/inc/shortcodes/promo-banner.php on line 151

Fatal error: Uncaught Error: Call to undefined function woodmart_get_image_url() in /opt/bitnami/apps/wordpress/htdocs/wp-content/themes/woodmart/inc/shortcodes/promo-banner.php:169 Stack trace: #0 /opt/bitnami/apps/wordpress/htdocs/wp-includes/shortcodes.php(343): woodmart_shortcode_promo_banner(Array, '', 'promo_banner') #1 [internal function]: do_shortcode_tag(Array) #2 /opt/bitnami/apps/wordpress/htdocs/wp-includes/shortcodes.php(218): preg_replace_callback('/\\[(\\[?)(woodma...', 'do_shortcode_ta...', '<p>[vc_row cont...') #3 /opt/bitnami/apps/wordpress/htdocs/wp-includes/class-wp-hook.php(287): do_shortcode('<p>[vc_row cont...') #4 /opt/bitnami/apps/wordpress/htdocs/wp-includes/plugin.php(206): WP_Hook->apply_filters('<p>[vc_row cont...', Array) #5 /opt/bitnami/apps/wordpress/htdocs/wp-includes/post-template.php(253): apply_filters('the_content', '[vc_row content...') #6 /opt/bitnami/apps/wordpress/htdocs/wp-content/themes/woodmart/page.php(28): the_content() #7 /opt/bitnami/apps/wordpress/htdocs/wp-includes/templat in /opt/bitnami/apps/wordpress/htdocs/wp-content/themes/woodmart/inc/shortcodes/promo-banner.php on line 169

    3. Activating wp bakery after this simply breaks the website, and leads to a time out.

    The site is set precisely that way at the moment

    August 4, 2020 at 9:54 am #216411

    wales
    Participant

    I resent it … Thank you

    August 4, 2020 at 11:28 am #216434

    Artem Temos
    Keymaster

    We are not able to connect

    August 4, 2020 at 11:36 am #216435

    wales
    Participant

    Kindly try again, i see that you didn’t use the “settings upload” method that requires a password, so i removed the password. You should be able to access it now

    August 4, 2020 at 11:40 am #216438

    wales
    Participant

    Please try this new private key just in case. I’ve tried it and it works.

    August 4, 2020 at 12:06 pm #216448

    Artem Temos
    Keymaster

    We have used “Key file” login type and uploaded your key file

    August 4, 2020 at 12:21 pm #216451

    wales
    Participant

    I uploaded a new key but didn’t change the name. Now i have renamed it. Please try it again. Thank you.

    August 4, 2020 at 6:37 pm #216453

    Artem Temos
    Keymaster

    Still the same error

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Viewing 12 posts - 1 through 12 (of 12 total)