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Mobile Navbar and Cart not loading

Viewing 9 posts - 1 through 9 (of 9 total)
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    Posts
  • August 4, 2020 at 7:39 am #216370

    Chandan Logunjeet
    Participant

    Hey,

    After I changed the default footer of my website, the theme is showing following problems

    1. Mobile bottom Navbar goes missing
    2. Cart is not loading i.e after i add products the cart doesnt pops
    3. It is taking a long time to add any product in the cart.

    I have attached the screenshots of the problems I am facing

    Attachments:
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    August 4, 2020 at 8:06 am #216388

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    I saw the screenshots you attached.

    1 & 3) Please provide the URL of the website to check it myself and help you out accordingly.

    2) Please make sure that you have set the action after add to cart from Theme Settings >> Shop.

    Screenshot for Clarification: https://ibb.co/R0htDsG

    Regard’s.
    Xtemos Studio.

    August 4, 2020 at 11:09 am #216431

    Chandan Logunjeet
    Participant

    PLEASE VISIT bookyberg.in

    For the second problem, it was showing previously and now i checked it is in right order but still not working

    August 4, 2020 at 11:19 am #216432

    Chandan Logunjeet
    Participant

    Please also check the menu bar in mobile, its not getting closed

    August 4, 2020 at 11:37 am #216436

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    I have visited your website.

    Please deactivate all the third party plugins, activate parent theme then clear cache and check back.

    If the problem continues then provide admin panel login details of the website to check it myself and help you out accordingly.

    Best Regards.

    August 4, 2020 at 2:29 pm #216471

    Chandan Logunjeet
    Participant

    How will I run my website if I deactivate all the plugins.
    I have deactivated recenly used plugin and cleared cache but still facing the same issue, kindly resolve

    August 5, 2020 at 6:21 am #216549

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    I have login to your website and deactivated all the third party plugins and the mobile bottom navbar and sidebar cart is working fine.

    Screenshots for Clarification: https://ibb.co/THX1GNt
    https://ibb.co/N3MVgfW

    Please clear cache and check back.

    Best Regards.

    August 5, 2020 at 7:55 am #216576

    Chandan Logunjeet
    Participant

    Hey Thank you so much it is working properly.

    can i now reactivate the plugins, because that is too important for my website to run properly.

    Also guide me how can i have my own footer instead of using the deafult one

    August 5, 2020 at 8:31 am #216587

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    You are Most Welcome.

    You can reactivate the plugins one by one and find out which is causing the issue.

    You can edit the footer layout from Theme Settings >> Footer.

    And To edit the footer from Appearance >> Widgets.

    Screenshot for Clarification: https://ibb.co/b1hS9Xm

    Regard’s.
    Xtemos Studio.

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Viewing 9 posts - 1 through 9 (of 9 total)