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Cookie scanner blocked by Woodmart Core
- This topic has 8 replies, 3 voices, and was last updated 4 years, 4 months ago by Artem Temos.
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AuthorPosts
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August 4, 2020 at 9:18 am #216399
olgaonline2020ParticipantHi
Woodmart Core plugin is blocking cookies from been detected by a cookie scanner.
What can you suggest on your side?
Does your cookie banner block cookies?
August 4, 2020 at 11:54 am #216443
Aizaz Imtiaz AwanKeymasterHello,
Which cookie scanner are you using to scan the cookies??
Our theme doesn’t store any information about the user in cookies. But the cookies can be stored by WordPress or additionally installed plugins and we are not able to prevent this while the user doesn’t accept it. So it is just a notice that your website may use cookies for improving customers experience.
Best Regards.
August 4, 2020 at 12:02 pm #216444
olgaonline2020ParticipantRight,
I am using Complianz plugin.
I updated Woodmard Core plugin and Woodmart theme and now the cookies blocked by Woodmart Core plugin seem to be detected.Could you please check Woodmart Core plugin on your side?
I am in touch with Complianz support team as well.
Regards
August 4, 2020 at 12:14 pm #216450
Artem TemosKeymasterWhat exactly do you mean by “the cookies blocked by Woodmart Core plugin seem to be detected”? How to understand and reproduce this problem?
August 4, 2020 at 12:26 pm #216452
olgaonline2020ParticipantArtem,
Please visit https://wordpress.org/support/topic/cookie-scan-issues/ and ask for further information regarding the findings by Complianz regarding Woodmart Core plugin.
August 4, 2020 at 1:25 pm #216457
olgaonline2020ParticipantThe Complianz plugin provides a website scan. It visits several pages of a site in an invisible iFrame and then detects cookies placed in the browser, along with usage of local and session storage. Your core plugin prevents the scan from running.
To reproduce, please install the Complianz plugin on a site, using any combination of plugins except the Woodmart Core plugin. Then walk through the wizard until the cookies section. The scan will run and detect cookies placed in your browser. Then run the scan with the Woodmart Core plugin activated. You will see that it prevents the Complianz plugin from detecting any first party cookies.
You could also reach out to Complianz support via [email protected], they are motivated to solve this problem.
August 5, 2020 at 5:57 am #216545
Artem TemosKeymasterSorry, but we didn’t declare our theme fully compatible with this plugin. If there are some requirements to the theme or plugin code from the developers, we will help you to implement them.
August 5, 2020 at 7:29 am #216563
olgaonline2020ParticipantHi Artemi
Complianz plugin developers are motivated to solve this with you. You can contact them by email [email protected]
What is your email? I can provide them yours in order for them to reach out to you.
Regards
August 5, 2020 at 9:31 am #216567
Artem TemosKeymasterThey can contact us via the contact form on our website or profile page on ThemeForest https://themeforest.net/user/xtemos
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