Hi, thanks for your quick reply!

I have done all the steps suggested, unfortunately the same error occurs:

PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

There is also another issue with the current theme, for example, if you go to the contact page and try to send a message, the success or failure messages from CF7 don’t appear anymore, so the customer has no idea if the message has been sent or not. I thought that maybe updating the theme will do the trick.

Please find attached FTP info in the Private Content area below:

Kind regards,

Cidev Team