Home › Forums › WoodMart support forum › "There has been a critical error on your website" error after updating theme

"There has been a critical error on your website" error after updating theme

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • August 7, 2020 at 11:02 am #217089

    gfxbandits
    Participant

    Yesterday i have updated the theme and every thing was working fine and today i got this error “There has been a critical error on your website” on site and also i’m not able to see any icon on my site.

    Attachments:
    You must be logged in to view attached files.
    August 7, 2020 at 11:07 am #217095

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    August 7, 2020 at 11:36 am #217103

    gfxbandits
    Participant

    I have tried disabling all the plugins but it didn’t helped.

    August 7, 2020 at 11:59 am #217108

    Artem Temos
    Keymaster

    We are not able to log in with this data. Please, check the password.

    August 7, 2020 at 12:13 pm #217113

    gfxbandits
    Participant

    please try again i just tried and it’s working.

    August 7, 2020 at 12:15 pm #217115

    Artem Temos
    Keymaster

    We see that some of our theme files are missed. You need to reinstall our theme and be sure that all files are uploaded.

  • Author
    Posts
Viewing 6 posts - 1 through 6 (of 6 total)