Home › Forums › Basel support forum › First time product not add to cart when incognito mode on

First time product not add to cart when incognito mode on

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • August 10, 2020 at 4:48 pm #217689

    huelane
    Participant

    When i open my website in incognito mode in chrome and add any product without user login, product are not showing in cart. but i add twice same product, automatically add 2 product and showing both product in cart page. Its not working showing when i add first time its showing when i click twice add to cart button. its only problem in incognito mode.

    Attachments:
    You must be logged in to view attached files.
    August 11, 2020 at 6:26 am #217794

    Elise Noromit
    Member

    Hello,

    Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, if the problem remains, leave the plugins not activated and provide the site admin access to the private area

    Best Regards

  • Author
    Posts

Tagged: 

Viewing 2 posts - 1 through 2 (of 2 total)