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Header builder is empty

Viewing 7 posts - 1 through 7 (of 7 total)
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    Posts
  • August 12, 2020 at 8:08 am #218132

    Dymango
    Participant

    Hi, I want to change, header.
    After clicking “edit header” the header builder is empty like in the attached image.

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    August 12, 2020 at 8:12 am #218134

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    August 12, 2020 at 8:14 am #218135

    Dymango
    Participant

    Ok, I deactivated 1 installed plugin.

    August 12, 2020 at 8:20 am #218138

    Dymango
    Participant

    Now it’s working, Thanks!
    Can I activate back likeBtn plugin?

    August 12, 2020 at 11:12 am #218163

    Artem Temos
    Keymaster

    Most likely this plugin causes some JS error and breaks our header builder scripts. Try to test how it works with and without this plugin.

    August 24, 2020 at 7:31 am #220780

    Dymango
    Participant

    Hi, I talked with LikeBton support and they checked their code.
    They found that there may be a problem with the Browser.
    In Firefox all it’s working.
    Can you check, please if it can be fixed for Chrome?

    August 24, 2020 at 7:59 am #220793

    Artem Temos
    Keymaster

    Sorry, but we are not able to fix this in our theme since it is something wrong with the plugin and it is not fully compatible with our theme.

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Viewing 7 posts - 1 through 7 (of 7 total)