Home › Forums › WoodMart support forum › Hello WP BAKERY no longer appears, I cannot update my pages.

Hello WP BAKERY no longer appears, I cannot update my pages.

Viewing 21 posts - 1 through 21 (of 21 total)
  • Author
    Posts
  • August 17, 2020 at 8:19 am #219187

    kevajo
    Participant

    Hello
    WP BAKERY no longer appears, I cannot update my pages.

    Attachments:
    You must be logged in to view attached files.
    August 17, 2020 at 10:26 am #219216

    kevajo
    Participant

    We are awaiting a response on this subject

    August 17, 2020 at 11:56 am #219251

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Can you please deactivate all the third party plugins and check back your site after removing the browser cache, If this will solve your issue then again you have to activate all the third party plugins one by one and check which one is creating an issue on your site, Otherwise, remain all the third party plugins deactivated on your site and share your site WP Admin Login details in a private content area of this topic so that I’ll check and solve the issue for you on your site.

    Also please make sure that you have check yes pases, posts and custom post types from WP Bakery >> Role Manager as showing in this screenshot: https://ibb.co/bRt1DWk

    Best Regards.

    August 17, 2020 at 12:25 pm #219280

    kevajo
    Participant

    Problem fixed.

    okay see private

    August 17, 2020 at 1:12 pm #219295

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Can you please share the screenshot of the issue for my better understanding? With your last message I am unable to understand your issue properly.

    You Said: “solve the problem of the reserved image.”

    Which reserved images are you talking about and which problem with them?

    You Said: “also when a product is displayed on the single page the size of the grown theme.”

    Can you please elaborate this issue more clearly with some more words and screenshots for my better understanding so that I can help you in solving your issue.

    Regard’s.
    Xtemos Studio.

    August 17, 2020 at 2:14 pm #219315

    kevajo
    Participant

    see private

    August 17, 2020 at 2:27 pm #219317

    kevajo
    Participant

    hello

    August 18, 2020 at 5:52 am #219398

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    I watched the video you attached.

    1) If you want to use an image displayed before your images load then you can try using lazy loading from Theme Settings >> Performance >> Lazy Loading.

    Screenshot for Clarification: https://ibb.co/BwcDcMn

    Then you can set a default placeholder image.

    2) You can set the product page width from Theme Settings >> Product Page.

    Screenshot for Clarification: https://ibb.co/6g1MkbK

    Best Regards.

    August 18, 2020 at 7:59 am #219428

    kevajo
    Participant

    hello see private

    Attachments:
    You must be logged in to view attached files.
    August 18, 2020 at 8:57 am #219462

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    1) It seems that you have also enabled lazy loading from Jetpack as well. Please deactivate Jetpack lazy loading then clear cache and check back.

    Screenshot for Clarification: https://ibb.co/JB2n1FX

    2) I have visited your website and your website is loading from cache.

    Screenshot for Clarification: https://ibb.co/b240Bb9

    Please delete the cache folder from "wp-content" then clear browser cache and check back.

    Best Regards.

    August 19, 2020 at 1:00 pm #219813

    kevajo
    Participant

    I made everything but no change

    August 19, 2020 at 1:05 pm #219820

    kevajo
    Participant

    hi

    August 19, 2020 at 1:12 pm #219823

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    I have visited your website again and it’s still loading from cache. Please delete the cache folder from “wp-content”

    Deactivate cache plugin then check back after clearing the browser cache.

    Screenshot for Clarification: https://ibb.co/VBPXPGL

    Best Regards.

    August 19, 2020 at 1:12 pm #219824

    kevajo
    Participant

    ok

    August 19, 2020 at 1:33 pm #219825

    kevajo
    Participant

    ok see private

    August 20, 2020 at 5:52 am #219929

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    I have tried to login to your website but the admin URL displayed the 404 page.

    Screenshot for Clarification: https://ibb.co/HxptB88

    Please deactivate all the third party plugins, activate parent theme. Deactivate cache plugin and check back after clearing the browser cache.

    If the problem continues then leave all the third party plugins deactivated and provide with the correct admin panel login URL with the permissions to debug the issue then we will troubleshoot with the theme plugins.

    Best Regards.

    August 20, 2020 at 8:31 am #219967

    kevajo
    Participant

    hi team
    see private

    August 20, 2020 at 11:02 am #220013

    kevajo
    Participant

    okay

    August 20, 2020 at 11:24 am #220021

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    I have logged into your website and fixed the issue of the product page width. Please clear cache and check back.

    I have disabled the option of full height sidebar for the product page and the issue is fixed.

    Screenshot for Clarification: https://ibb.co/vVmMwTv

    Best Regards.

    August 20, 2020 at 12:00 pm #220030

    kevajo
    Participant

    ok.ok See private

    Attachments:
    You must be logged in to view attached files.
    August 20, 2020 at 1:06 pm #220056

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    You are Most Welcome.

    Please make sure that you have enabled the breadcrumbs from Theme Settings >> Product Page >> Show/Hide Elements.

    Screenshot for Clarification: https://ibb.co/xH5MJt1

    Then Clear cache and check back.

    Best Regards.

  • Author
    Posts
Viewing 21 posts - 1 through 21 (of 21 total)