Child theme had different styling than original theme
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Hello,
I installed the child theme from theme forest. I haven’t made any change to the child theme, but for some reason it shows the website differently than the parent theme.
Hello,
Could you please send us a screenshot of how it looks with the parent theme on the staging website? You sent links to different websites and they may have a different configuration that is not caused by the child theme.
Kind Regards
Hi, here are the screenshots
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More screenshots (didn’t work first time as screenshot files were too big)
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Hello,
Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?
Thank you in advance
Hi,
Deactivating the unrelated plugins solved the problem with the titles, but the buttons are still not the same on the child theme.
Thanks!
Please, provide us a screenshot of this problem for better understanding.
And specify the admin URL for these credentials.
Here are the screenshots and the url
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A few more screenshots
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We just switched to the child theme and it looks the same https://gyazo.com/169f067bd67a2a9e048b8c671047cf29
I also noticed that with the child theme the Mask category now appears twice instead of once.
https://fightcoronavirus.today/shop/
I switched back to the parent theme and reactivated the plugins I need. I could’nt wait for a solution. I found an alternative to the child-theme, a plugin called my custom functions. I’ll work with that.
But you didn’t provide us a link to the problem initially that is why we didn’t see the problem. The home page is working fine. Disable the plugins and allow us to switch to the child theme. We will check the other page as well.
With the solution I found, I don’t need the child theme anymore. The plugin adds custom functions to function.php that don’t get lost when I update the theme.
OK, contact us if you will have any additional questions.
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