Elementor V3.0

This topic has 14 replies, 2 voices, and was last updated 4 years, 2 months ago by Elise Noromit.

Viewing 15 posts - 1 through 15 (of 15 total)

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August 25, 2020 at 5:11 pm #221180

Nana
Participant

How do I update to Elementor V3.0
The site changes its entire design style

August 25, 2020 at 9:18 pm #221219

Elise Noromit
Member

Hello,

You can update the Elementor in the Dashboard > Plugins > find and update the plugin.

Best Regards

August 25, 2020 at 9:21 pm #221220

Nana
Participant

When I update the version to version V3.0
Website Course / Website design is changing

August 25, 2020 at 9:40 pm #221231

Nana
Participant

I added 2 pictures to explain what it looks like,
In addition the description on the product page was deleted after the update.

In the meantime I’re back to an earlier version

August 26, 2020 at 10:07 am #221342

Elise Noromit
Member

Hello,

You have not attached the images so I cannot figure out the problem.

Please show me the screen how it is changed before the update and after and provide page URL.

Also, provide your site admin access and advise the page URL where the description has gone.

Best Regards

August 26, 2020 at 10:56 am #221359

Nana
Participant

I wrote down everything hidden content

August 26, 2020 at 12:18 pm #221385

Elise Noromit
Member

Hello,

Please check the credentials and provide the correct URL for the second screen. Also, please specify which one if before the update and which one is after.

Best Regards

August 26, 2020 at 12:20 pm #221386

Nana
Participant

I wrote down everything hidden content

August 26, 2020 at 1:38 pm #221415

Elise Noromit
Member

Hello,

Please deactivate all the plugins not related to the theme and switch the parent theme, provide the site admin access to the private area.

Best Regards

August 26, 2020 at 4:04 pm #221457

Nana
Participant

I am adding more pictures for illustration

August 27, 2020 at 6:26 am #221546

Elise Noromit
Member

Hello,

I still cannot login, please deactivate the blocking plugins or settings on your server.

Best Regards

August 27, 2020 at 8:01 am #221570

Nana
Participant

I do not understand what blocks the ip address?

August 27, 2020 at 8:48 am #221587

Elise Noromit
Member

Hello,

We tried from different devices and from different places, we cannot login.

Please check the credentials.

Best Regards

August 27, 2020 at 6:05 pm #221727

Nana
Participant

Worked out after updating version

August 27, 2020 at 9:06 pm #221760

Elise Noromit
Member

That is fine. If you have any questions please feel free to contact us.

Best Regards
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