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every time I add an a new producs….problems with the uploading

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  • August 29, 2020 at 9:51 am #222072

    ankamusic10
    Participant

    Hi,I am not happy at all with this: Support for Basel – Responsive eCommerce Theme.
    Every-time I am adding new products on my website, the website starts to have problems uploading. Is running “in circle” and you can not navigate or place an order which is casing me financial loses.
    This problems stays for hours…The same thing when I am changing the order of the products, changing slides..etc
    So, how you can fix this issues?

    August 29, 2020 at 12:04 pm #222094

    Elise Noromit
    Member

    Hello,

    Thank you very much for choosing our theme. We are sorry to know you have the problems.

    Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, if the problem remains, leave the plugins not activated and provide the site admin access to the private area.

    Best Regards

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