Problem With Page Builder
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Page builder is not loading properly, we are unable to update or edit the home page of our site.. have enclosed the snapshot for your reference please check & revert ASAP..
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Hello,
Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, if the problem remains, leave the plugins not activated and provide the site admin access to the private area
Best Regards
Hi Deactivated All Plugins, Still I am facing the same issue.. Please check & Rectify
Missed to sent User name in earlier reply..
Hello,
Please provide a login ID and password so that I could distinguish what is what.
Best Regards
Hello,
May I deactivate the plugins and check. You have not deactivated all the plugins not related to the theme, I am checking on my site it works as it should.
Best Regards
Status… Our site is on Live… Please revert Soon..
We have tested your website but can’t figure out what is wrong. There are some JS errors and it looks like some WordPress core files are missed or corrupted. You can try to reinstall WordPress correctly. We suggest you create a staging copy of your website where you can perform such tests.
Kind Regards
Page Builder back end editor is working properly… I am getting error on front end editor only… try to solve this issue..
Yes, we know that. We were talking about the frontend editor.