Add to cart from Product grid not responding
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Hi,
I’ve noticed that when I try to add a product from the product grid, when I press ‘Add to Cart’ the button doesn’t respond and instead looks like it’s loading. I have also noticed that the ‘View Cart’ button shows that the cart is empty even when it’s not.
I’ve tried reinstalling the parent theme and reverted back to it and deactivated all third-party themes, also clearing my cache, but the issue still remains.
Could you please help. I’ve included a screenshot.
Thanks,
Oliver
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Hello,
First of all thanks for choosing our Theme, we are glad to be you in the WoodMart WordPress family :-).
I saw the screenshots you attached. Please deactivate all the third-party plugins and activate the parent theme. Clear cache and check back.
If the problem continues then leave all the third-party plugins deactivated and provide admin panel login details with the permissions to debug then we will troubleshoot with theme plugins.
Best Regards.
Hi I’ve send you the login details so you can take a look.
Thanks for your help.
Oliver
Hello,
Please check how it works with the default WordPress theme just to check whether the issue is with our theme or not.
Regard’s.
Xtemos Studio.
.
