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Problem loading background image with Slider Revolution

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • September 9, 2020 at 9:37 am #224812

    FoxxT
    Participant

    Hi,

    My website can’t load the background images made with Slider Revolution.
    You can find attached files with the preview and with the website loaded with incognito.

    Thanks,

    September 9, 2020 at 12:31 pm #224881

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    First of all thanks for choosing our Theme, we are glad to be you in the WoodMart WordPress family :-).

    Sorry but currently I am unable to view the files you attached. Please make sure that you have added them correctly and provide the URL of the website to check it me and help you out accordingly.

    Best Regards.

    September 10, 2020 at 2:11 am #225044

    FoxxT
    Participant

    Hello,

    Here the new files and link.

    Kind regards,

    Attachments:
    You must be logged in to view attached files.
    September 10, 2020 at 6:42 am #225075

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    I saw the screenshots you attached and visited your website. It seems that you have not added the background image correctly.

    Please try reading the background image then clear the cache and check back.

    Because there is currently no background image added to the slide you added.

    Best Regards.

    September 10, 2020 at 9:38 am #225114

    FoxxT
    Participant

    Hello,

    I tried with the dummy content, adding your Slider revolution like the furniture, electronics, etc… and have the same result.
    I think the problem is because i choose the bike theme and it has the standard slider. I removed it and added a Revolution slider but should have any option that can’t shows the background image.

    Kind regards,

    September 10, 2020 at 10:52 am #225140

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Sorry but your explanation is not clear enough to understand what you actually require. Please elaborate what is the actual problem you are facing with the help of some relevant screenshots. Because now the background image is displayed of the slide you added.

    Regard’s.
    Xtemos Studio.

    September 11, 2020 at 5:39 am #225349

    FoxxT
    Participant

    Hello,

    Well very easy, any Slider even your theme templates when i set up and check with another browser, it doesn’t shows the background images.

    Kind regards,

    Attachments:
    You must be logged in to view attached files.
    September 11, 2020 at 8:12 am #225406

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    I saw the screenshot you attached. Please deactivate all the third-party plugins, activate the parent theme, clear cache, and then check back.

    If the problem continues then leave the third party plugins deactivated and provide admin panel login details to check it myself and help you out accordingly.

    Regard’s.
    Xtemos Studio.

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Viewing 8 posts - 1 through 8 (of 8 total)