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Error 404 on the wcfm store page
- This topic has 8 replies, 2 voices, and was last updated 5 years, 2 months ago by
Elise Noromit.
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AuthorPosts
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September 9, 2020 at 5:18 pm #224976

sbraynParticipantHello there! I use your theme and WCFM. The following error occurred when using the theme. The store page doesn’t open. Writes error 404-page not found.
If you change the topic to another one, the problem disappears.September 9, 2020 at 9:04 pm #225011
Elise NoromitMemberHello,
Thank you very much for choosing our theme and for contacting us.
Please make the full backup of your site as well as the Theme settings export and check the issue on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by Woocommerce.
If you see the same on the Storefront, check the permalinks in the Dashboard > Settings > Permalink.
Best Regards
September 9, 2020 at 9:19 pm #225016
sbraynParticipantThank you for your quick response. But unfortunately this did not solve the problem. I installed the Storefront theme and everything works on it. I set up a permanent link, but the problem persists when using your theme
September 9, 2020 at 9:25 pm #225023
sbraynParticipantPermalink settings
September 10, 2020 at 8:30 am #225093
Elise NoromitMemberHello,
Please provide your site admin access to the private area.
Best Regards
September 10, 2020 at 10:10 pm #225314
sbraynParticipantWORDPRESS works in MultiSite mode.
September 11, 2020 at 9:57 am #225431
Elise NoromitMemberHello,
When I go to the shop page or vendor dashboard I see pages and no 404. https://prnt.sc/ufggwr and https://prnt.sc/ufgh57 what page do you mean? Please provide page URL.
Best Regards
September 11, 2020 at 10:23 am #225444
sbraynParticipantI mean links of stores sellers
Here is an example https://go.gtf.club/ru/store/s-brayn/Below, in private information, I attached screenshots of what I mean. It turns out that the seller can’t open the store and sees 404
September 11, 2020 at 3:56 pm #225560
Elise NoromitMemberHello,
As I understand this page relates to the vendor plugin? Please contact the plugin support they would help you to configure the page correctly.
Best Regards
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