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Product thumbnail doesn't appear when using swatches

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • September 10, 2020 at 11:03 am #225143

    davide06
    Participant

    Hello,
    I have a problem when using swatches: product thumbnail doesn’t appear.
    If I select a variation from swatches, I am able to scroll other images through the arrow, but not through the thumbnails because they are not appear.
    Have a look at this image
    Problem
    On private content I’ve put 2 products: 1 with swatches and 1 without so you can check.
    Thanks

    September 10, 2020 at 11:21 am #225154

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    September 10, 2020 at 11:35 am #225158

    davide06
    Participant

    I tried to disable it, but nothing changed…
    Plugin not releated to themes are: Woocommerce, smush, CF7 and stripe payment gateway

    You can find admin access below, but please don’t disable plugin because site is on production

    September 10, 2020 at 11:38 am #225160

    Artem Temos
    Keymaster

    You need to upload some default thumbnails gallery for the parent product and feature images for all variations.

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Viewing 4 posts - 1 through 4 (of 4 total)