Home Forums WoodMart support forum Error on movil version

Error on movil version

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #229452

    AlarconMG
    Participant

    Hi, I´ve instaled this plugin and appear the follow error but just in movil version, at desktop is working good.

    Thanks.

    Attachments:
    You must be logged in to view attached files.
    #229530

    Hello,

    I saw the screenshot you attached.

    As it is clear that the issue is caused by a third party plugin, not our theme. Sorry, but we could not help you with this because we provide support services within our theme and this is out of our scope.

    You can try asking the plugin support for further help.

    Best Regards.

    #229740

    AlarconMG
    Participant

    Hi, thanks for your answer, but I found this at google:

    “This is still an issue caused by the theme, No doubt you have code setting loop_shop_columns to 0, which is invalid.”

    Thanks again.

    #229808

    Hello,

    Sorry to say that but we have not officially tested the woocommerce-deposits plugin with the Theme, nor it is included in the third party plugins compatible with the list confirmed from our end on the item page, So this is the third party plugin issue, not the Theme issue, and we do not provide our dedicated support for third-party plugins issue as because this requires Customization.

    You have two options, First, you have to contact the plugin author and ask the plugin author to Customize the plugin core files for you for making it compatible with the Theme for you.

    Second, If you want us to Customize the Theme core files for you for making it compatible with the Theme, we provide only support within our policy frames, if you need additional customization you can find a developer or try to contact our partners https://wpkraken.io/?ref=xtemos.studio

    Hope you can understand our limitations.

    Thanks for your understanding.

    Best Regards.

Viewing 4 posts - 1 through 4 (of 4 total)