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ISSUE WITH NUMBER OF PRODUCT ON GRID WHEN LOGGED-IN

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #230424

    Jeriss Cloud Center
    Participant

    Dear,

    Please check the video in private where I explain a bug in details.

    Thanks

    #230442

    Artem Temos
    Keymaster

    Hello,

    We just visited your page in the incognito tab and logged in. We see 8 products per page as configured https://gyazo.com/0ba1371612ecb635d80976b26e475e65
    Try to test it with the incognito tab or using some other browsers.

    Kind Regards

    #248298

    Jeriss Cloud Center
    Participant

    Dear,

    I reproduced this on staging, and I insist that you have not tested as per my requirement. My steps to reproduce never mentionned any visit as “incognito” (don’t use incognito) and this happens whatever browser you use (in my case Chrome, but it occurs with Firefox too anyway)

    1) Login to the provided staging in private
    2) Login as your admin profil
    3) Visit the link in private
    4) Check the number of products in the page

    AS IS : more than 8 products visible in the shop page

    TO BE : number of products on grid as per the defined theme setting (here, precisely 8)

    #248461

    Artem Temos
    Keymaster

    Hello,

    Probably, you have selected a different number of products per page before and it is still stored in your session https://prnt.sc/vx9ygd
    We don’t see the problem even in not incognito tab.

    Kind Regards

    #248694

    Jeriss Cloud Center
    Participant

    Indeed, it seems there was something wrong in the session. I cleared the cookies and now it’s all correct. Sorry for disturbing for this. You can close this ticket, thanks

    #248794

    Artem Temos
    Keymaster

    Great, we are glad that you sorted it out.

Viewing 6 posts - 1 through 6 (of 6 total)

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