Ajax Search is not working

This topic has 7 replies, 2 voices, and was last updated 4 years, 2 months ago by Elise Noromit.

Viewing 8 posts - 1 through 8 (of 8 total)

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October 3, 2020 at 2:42 pm #230670

akhilek
Participant

Ajax search suddenly stopped working.
I tried disabling all plugins still Ajax search is not working.

October 3, 2020 at 6:31 pm #230699

Elise Noromit
Member

Hello,

Thank you very much for choosing our theme and for contacting us.

Please provide your site admin access I will check the settings and confirm the permit to deactivate the plugins not related to the theme.

Best Regards

October 3, 2020 at 7:34 pm #230709

akhilek
Participant

HI please find my credentials

October 4, 2020 at 2:05 pm #230790

Elise Noromit
Member

Hello,

You have disabled the option in the Header builder. Now I have activated it works. Please check. https://prnt.sc/uswvoc

Best Regards

October 5, 2020 at 8:45 pm #231076

akhilek
Participant

But now Category-wise search is not working? when I searching for “mobile” it’s showing different products! is there any option to change that

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October 6, 2020 at 8:48 am #231175

Elise Noromit
Member

Hello,

By default, Woocommerce search does not search categories. Search finds the products by keyword. You can enable “Select category” in the search element and a user would be able to choose the category.

Best Regards

October 6, 2020 at 10:41 am #231210

akhilek
Participant

Now Ajax is working. Thank you.
I already tried by adding the category section, It’s not working.

When I search after selecting a category, the search result does not come from products of that category.

When I select the backpack category and search for mobile, the result does not fall into the backpack category. Please refer attachment.

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October 6, 2020 at 1:55 pm #231281

Elise Noromit
Member

Hello,

You have already enabled categories in the search. They work independently. When you select a category all the products related are shown, when you search for products all the equal products from all the categories are presented.

Best Regards
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