Cart Is Not Showing any product.

This topic has 16 replies, 2 voices, and was last updated 4 years, 4 months ago by Elise Noromit.

Viewing 17 posts - 1 through 17 (of 17 total)

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October 4, 2020 at 8:58 am #230732

shudhanshu620
Participant

After clicking on the add to cart button the cart is loaded up with the product, but after clicking on the cart button, no product is visible in the cart. I have attached a screenshot for both. Please provide an optimal solution as soon as possible.

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October 4, 2020 at 11:12 am #230768

Elise Noromit
Member

Hello,

Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

Best Regards

October 4, 2020 at 12:25 pm #230785

shudhanshu620
Participant

I tried the above solution but still facing the same problem.

October 4, 2020 at 2:17 pm #230797

Elise Noromit
Member

Hello,

Please provide your site admin access to the private area.

Please confirm the permit to deactivate all the plugins not related to the theme.

Best Regards

October 4, 2020 at 5:54 pm #230815

shudhanshu620
Participant

I have provided the login link and you can deactivate the plugins just fix this problem.

October 4, 2020 at 7:11 pm #230827

Elise Noromit
Member

Hello,

Please provide the right or option to deactivate the plugin in bulk.

By default, this option should be. Please contact you host support if you provide the right.

Best Regards

October 5, 2020 at 12:33 pm #231003

shudhanshu620
Participant

I contacted the hosting provider they said its a WordPress feature. You can deactivate the plugin one by one. in the header I have replaced the cart icon with a button to make it temporarily work please fix this issue.

October 5, 2020 at 4:02 pm #231057

Elise Noromit
Member

Hello,

Please disable all the plugins excepting these ones:
Slider Revolution
WPBakery Page Builder
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVG

I will check. You have too many plugins it is very time-consuming to deactivate one by one and not covered by our support. By default, there is the bulk option and your site does not have it.

We have checked several times on our site everything is working perfectly. The problem has been caused either by plugins or by your customization.

Best Regards

October 5, 2020 at 5:31 pm #231068

shudhanshu620
Participant

As you asked i have a disabled max of the plugins, i have left 2-3 plugins related to payment gateway and element or if you want you can disable those too. Please look into the problem and fix it now.

October 6, 2020 at 6:20 am #231128

shudhanshu620
Participant

Please provide an update cant keep the plugins deactivated for this long. look at my previous reply

October 6, 2020 at 7:06 am #231142

Elise Noromit
Member

Hello,

I have deactivated more plugins and it works: https://gyazo.com/12b6d362fd09102fed5a0a91d938488a and https://prnt.sc/utw20s

Best Regards

October 6, 2020 at 1:15 pm #231262

shudhanshu620
Participant

Yes the cart is now working fine but the colours of the buttons are not getting changed first they where orange now change automatically to grey please refer to the screen shot
https://i.imgur.com/ktoNiIv.jpg

October 6, 2020 at 3:23 pm #231307

Elise Noromit
Member

Hello,

Please set the colors in the Theme Settings > Styles and colors > Buttons.

Please notes buttons withing the content have their color settings. Enter each and change.

Best Regards

October 10, 2020 at 10:56 am #232252

shudhanshu620
Participant

The button colour is set right, the problem is with something else. Cart has no colour and design is also not right

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October 10, 2020 at 3:30 pm #232273

Elise Noromit
Member

Hello,

The Theme Settings styles are overridden by third-parties plugin styles: https://gyazo.com/0c971921c6e557806f52cd9cfd766108

Please deactivate the plugins not related to the theme and check.

Best Regards

October 11, 2020 at 9:32 am #232375

shudhanshu620
Participant

it is overwritten by elementor but i can’t disable elementor my whole website is made on that. how to fix without deleting the plugin.

elementor-menu-cart__products woocommerce-mini-cart cart woocommerce-cart-form__contents

October 12, 2020 at 7:49 am #232512

Elise Noromit
Member

Hello,

I am checking the cart and see that now the color is correct. https://prnt.sc/uxk8sm

Please provide the page URL with the problem and update the credentials.

Best Regards
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