Home Forums WoodMart support forum On Mobile View The Search Form Coming On Post, I need Product.

On Mobile View The Search Form Coming On Post, I need Product.

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
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  • #230869

    monty369
    Participant

    As I tried to open the site on Mobile, I see this: http://prntscr.com/ut8n9i

    It shows the “Search For Post”
    Here is the setting already did : http://prntscr.com/ut8o2l
    But I want this to be shown as “Search For Product”

    I already did in Desktop View and its fine there, But in Phone View its appearing different.

    #230978

    Hello,

    Please make sure that you have set the search post type to products from WoodMart >> Header Builder.

    Screenshot for Clarification: https://ibb.co/pWrd0Zm

    Then clear the cache and check back.

    Best Regards.

    #231011

    monty369
    Participant

    Check :
    1. http://prntscr.com/utgdvb
    2. http://prntscr.com/utge66

    The one you showed me in clarification is for desktop, and in desktop its good, no issue there.

    Only issue is on mobile,

    Check for mobile here:
    1. http://prntscr.com/utgf67
    2. http://prntscr.com/utgfyh

    There is no option for Search For post.

    So tell me how to fix this

    #231020

    Hello,

    Please deactivate all the third-party plugins, activate the parent theme then clear the cache and check back.

    If the problem continues then leave all the third-party plugins deactivated and provide with admin panel login details of the website then we will troubleshoot with the theme plugins.

    Best Regards.

    #231021

    monty369
    Participant

    These are the only plugin I have right now:
    Akismet Anti-Spam
    Classic Editor
    Contact Form 7
    Elementor
    Hello Dolly
    MC4WP: Mailchimp for WordPress
    Safe SVG
    Slider Revolution
    Smush
    WooCommerce
    Woodmart Core
    WPBakery Page Builder

    #231026

    monty369
    Participant

    I tried deactivating the plugins, still the same problem exist

    #231113

    Hello,

    Please leave all the third-party plugins deactivated and provide with admin panel login details of the website then we will troubleshoot with the theme plugins.

    Best Regards.

    #231134

    monty369
    Participant

    Can you access the site using teamviewer or anydesk?

    #231158

    Hello,

    This is not possible. We provide our dedicated support only through our support forum.

    Kindly share the admin panel login details in the private content area to check the issue myself and help you out accordingly.

    Best Regards.

Viewing 9 posts - 1 through 9 (of 9 total)