Theme setting don' take effect
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Hello
I’ve just done clean WordPress installation and activate Woodmart theme.
When I save changes in theme setting it don’t take effect. I just see “Settings are successfully saved.” but they don’t.
Please help
I see something in hosting security center
Hello,
Please make sure that you have the set both the addresses the same as in the screenshot below from Settings >> General.
Screenshot for Clarification: https://ibb.co/cyj48FT
Then clear the cache and check back.
If the problem continues then deactivate all the third-party plugins and provide admin panel login details of the website to check it myself and help you out accordingly.
Best Regards.
Yep, they are the same.
Cache cleared. It’s clean installation so there are no additional plugins.
Yes, it seems like your server blocks these requests. You need to contact your hosting provider and ask them to check this from their side.
Hello. I have blocked ModSecurity for whole domain. There are no new errors in Modsecurity but I still can’t save settings in theme settings.
It means that something other is still blocking this request. Consult with your hosting provider on this matter.
Oh, they’ve checked and the mod_security and php settings were checked from the server side, e.g. the theme of “max input variables” have been changed according to your preferences.
The theme comes up with no logs and reports no errors. After skipping this plugin we are able to make changes in a template which in consequence will eliminate the option to block the changes-making on a website by apache modules.
Could you please check this one more time or describe what exactly is blocking the option of changes-making from the server side?
Sorry, but we don’t quite understand. Have you solved the problem with settings blocking from the server? What exactly should we check?
There are no logs from the theme because it blocks the request to options.php core WordPress file and our theme doesn’t get any response if it is blocked.
We made a conclusion that it is blocked by server because we had a lot of similar requests before. You can find them on our support forum and 100% of these requests were solved from the server-side.
No. I din’t solved the problem. Hosting crew checked and they think it’s not server problem. If you think it’s please say what should they fix.
You wrote initially that you got an error in your hosting security center. That is why we concluded that it is blocked by the server. And that is what they should check now and also be sure that mod_security is not activated.
I turn off modsecirity yesterday and I install WP and Theme again on different addres and it still deoesn’t work.
Yes mod_security is disabled.
Please, provide us your FTP access also.
Thank you
We see that the settings are working correctly now. Please, check from your side.
Yep, now it works fine. What did you do?
We didn’t touch anything on your website. Most likely it started working after some changes on the server.
I checked it 10 minutes ago and it didnt work fine. I dont understand…
Maby hosting provider done “something”. I’ll ask them
OK, contact us if you will have any additional questions.
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