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Checkout page not responsive

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • October 11, 2020 at 2:06 pm #232414

    Hadmj
    Participant

    hello,

    I have translated my website to two different languages from Czech arabic and english, the woocommerce checkout page is not responsive at all on these pages clicking anything like change the shipping method or the payment method is not functioning.

    any idea to what is that happening.

    October 11, 2020 at 2:31 pm #232417

    Hadmj
    Participant

    here are the links

    October 12, 2020 at 8:54 am #232532

    Elise Noromit
    Member

    Hello,

    I am checking the checkout and I cannot find the problem. https://gyazo.com/b191f4d30165dc6fca68da1f22f732f8 and https://gyazo.com/a77de4cc5064fa42340d6384d34e9efe

    Please advise what device you are checking from.

    Best Regards

    October 12, 2020 at 11:17 am #232583

    Hadmj
    Participant

    Hello Elise
    As I mention before nothing is clickable you can’t change the payment method and you can’t change shipping method when you press on anything nothing changes you can’t add Coupon check the original page

    https://streamable.com/dm3b7s

    October 12, 2020 at 12:44 pm #232609

    Elise Noromit
    Member

    Hello,

    Please make the full backup of your site as well as the Theme settings export and check the issue on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by Woocommerce.

    Best Regards

    October 12, 2020 at 1:49 pm #232632

    Hadmj
    Participant

    Hello Elise,

    I just tried and its working fine on storefront theme

    I found this error code on the checkout page on both languages 

    address-i18n.min.js?ver=4.5.2:1 Uncaught TypeError: Cannot read property ' address_1' of undefined
    at String.<anonymous> (address-i18n.min.js?ver=4.5.2:1)
    at Function.each (jquery.js?ver=1.12.4-wp:2)
    at HTMLBodyElement.<anonymous> (address-i18n.min.js?ver=4.5.2:1)
    at HTMLBodyElement.dispatch (jquery.js?ver=1.12.4-wp:3)
    at HTMLBodyElement.r.handle (jquery.js?ver=1.12.4-wp:3)
    at Object.trigger (jquery.js?ver=1.12.4-wp:3)
    at HTMLBodyElement.<anonymous> (jquery.js?ver=1.12.4-wp:3)
    at Function.each (jquery.js?ver=1.12.4-wp:2)
    at n.fn.init.each (jquery.js?ver=1.12.4-wp:2)
    at n.fn.init.trigger (jquery.js?ver=1.12.4-wp:3)
    October 12, 2020 at 9:49 pm #232765

    Hadmj
    Participant

    its fixed thank you elise

    October 13, 2020 at 6:06 am #232804

    Elise Noromit
    Member

    You are welcome! If you have any questions please feel free to contact us.

    Best Regards

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