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MOBİLE BOTTOM MENU BUG

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  • #232465

    precise
    Participant

    Bottom menu sometimes goes back and forth when scrolling and sometimes it reloads.

    I recorded the problem on the demo site, not only me, but also the existing video on the demo site, watch the bottom menu carefully.

    Please watch the whole video After 16 seconds, you will see the error I mentioned repeat several times.

    https://www.youtube.com/watch?v=WQPVfq7qIOI

    #232530

    Hello,

    I watched the video you attached and checked our demo version at its working absolutely fine on my end.

    Video for Clarification: https://jmp.sh/4Gy8jgX

    Your website is working absolutely fine as well it seems to be a cache issue on your side.

    Please try after clearing your browser cache.

    Best Regards.

    #232733

    precise
    Participant

    I guess it was tested on a computer and video was taken. I’m running this test from my phone. The device I use is using it with samsung galaxy s7 edge and chrome browser. I have completely cleared all browser history in its advanced mode and when I tried it again on the demo site and my own site, I ran into the same problem. My request from you is that you have performed this test on a mobile device and if you do not scroll back to back, swipe down a little and wait for a little while, swipe up a little and wait for a while, and if you test it on the mobile device, I am sure that you will encounter the same problem. Because I encountered this problem on the demo site, although I tried it for the first time with a few devices my family owned.

    #232889

    Hello,

    The video I captured is created using a real mobile device and there is no such issue as you mentioned.

    I have recreated a video for you and the mobile bottom navbar is working absolutely fine on my end.

    Video for Clarification: https://gofile.io/d/T9O9gU

    Best Regards.

    #233043

    precise
    Participant

    I understand, thank you very much

    #233066

    Hello,

    Thanks for understanding.

    Let us know if there’s anything else we can do for you! You can always reach us at any time. We are always here to help you.

    Have a wonderful day.

    Topic Closed.
    Best Regards.

Viewing 6 posts - 1 through 6 (of 6 total)

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