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probleme

Viewing 18 posts - 1 through 18 (of 18 total)
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  • November 8, 2017 at 2:43 pm #23548

    madeinfr
    Participant

    Hello,
    I open a group buying site, we tested the modules on several themes and everything worked.
    however, we have purchased this theme and the timer of the “buy group” module no longer appears.

    See attached image

    Thank for your help

    Attachments:
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    November 8, 2017 at 2:54 pm #23554

    Artem Temos
    Keymaster

    Hello,

    Thank you for choosing our theme and contacting us.

    Please, provide us your admin access so we can check everything there.

    Kind Regards
    XTemos Studio

    November 8, 2017 at 3:17 pm #23555

    madeinfr
    Participant

    Hello
    thank you sir, I send in private content

    November 8, 2017 at 3:18 pm #23556

    madeinfr
    Participant

    admin in private

    November 8, 2017 at 3:39 pm #23560

    Artem Temos
    Keymaster

    Try to add the following code snippet to the functions.php file in the child theme

    add_action( 'wp_print_scripts', 'woodmart_de_script', 100 );

function woodmart_de_script() {
	wp_dequeue_script( 'woodmart-countdown' );
	wp_deregister_script( 'woodmart-countdown' );
}
    November 8, 2017 at 3:57 pm #23562

    madeinfr
    Participant

    Working perfecly
    Thank you for your fast help 🙂

    November 8, 2017 at 3:58 pm #23563

    Artem Temos
    Keymaster

    You are welcome, we are always happy to help you, write us when you have any difficulties or issues with our theme.

    And we would be glad if you will rate our theme with 5 stars on Theme Forest in case you are satisfied with our theme and customer service http://themeforest.net/downloads

    Thank you in advance 🙂

    November 8, 2017 at 4:02 pm #23564

    madeinfr
    Participant

    I see that there is still some concern when I click on change the number of products per page or the style of view (grid seen etc) and quick view

    If I can do it, I’ll disable it so I do not have to worry

    November 8, 2017 at 4:05 pm #23565

    madeinfr
    Participant

    I just saw also that when I change category, the storyteller does not load
    The code does not solve everything, It has not yet completely perfect: /

    November 8, 2017 at 4:54 pm #23568

    Artem Temos
    Keymaster

    Could you please provide a screenshot of the problem for better understanding? Also, check is it works without the code we sent.

    November 8, 2017 at 5:02 pm #23569

    madeinfr
    Participant

    I think the problem comes from AJAX, I disabled it and it’s ok.
    I’ll come back to you if I have a problem, but I think everything is ok now

    November 8, 2017 at 6:11 pm #23573

    Artem Temos
    Keymaster

    OK, contact us if you will have any additional questions.

    November 17, 2017 at 1:38 pm #24530

    madeinfr
    Participant

    Hello,

    Everything is well set now, I would put 5 star to your theme but I still have a little problem to solve.

    The percentage is not displayed during promotions currently this displays “promo” (my sales translation)

    Would you have a solution to display this? I think that the theme is not completely compatible with the module deal but currently everything works except the percentage of the promotion

    Thank you in advance for your answer

    kind regards
    Alexander

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    November 17, 2017 at 2:14 pm #24541

    Artem Temos
    Keymaster

    Are you able to share this plugin with us so we can check it?

    November 17, 2017 at 3:50 pm #24545

    madeinfr
    Participant

    Thank for you fast reply

    You may prefer the FTP access I gave you to see this if you wish.
    The name of the plugin is “groupby-for-woocommerce”

    At the same time if you could look at why the timer does not show when there is ajax loading (infinity scroll)

    Thank you

    November 18, 2017 at 9:05 am #24591

    Artem Temos
    Keymaster

    We fixed labels issue, please check now.

    Unfortunately, plugin’s countdown timer doesn’t work after ajax calls and there is no a quick fix for this. You need to disable ajax if you want to make it work correctly. This plugin is not working with ajax products loading at all.

    Regards

    November 18, 2017 at 4:49 pm #24619

    madeinfr
    Participant

    Perfect thank you very much for your good support

    November 18, 2017 at 5:20 pm #24626

    Artem Temos
    Keymaster

    Great, we are happy to help you!

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